Admission Operations Associate

To support a growing mental health organization, the full-time Admission Operations Associate will manage the admissions process, ensuring timely responses and accurate documentation while working remotely. Key responsibilities Manage shared admissions email inboxes and voicemail systems, ensuring timely responses and follow-up Serve as the primary administrative point of contact for patients, caregivers, and internal team members Organize and maintain patient records, ensuring completeness and accuracy prior to clinical appointments Required qualifications Bachelor's degree preferred; equivalent experience will be considered 2+ years of experience in healthcare administration, patient access, or a related field Strong organizational and project management skills Experience with electronic health records or healthcare technology platforms preferred Ability to maintain confidentiality and handle sensitive information appropriately