Engineering Manager, Monitoring Platforms (Chicago)

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and e‑commerce, Technology and more.

Overview

Our team is leveraging the latest emerging technologies to craft the next‑generation software core of Ahold Delhaize USA e‑commerce and order fulfillment platforms. As a DevOps Manager, you will be responsible for leading and growing a team of talented engineers, and providing technical leadership in the areas of telemetry, logging, and tracing. You will collaborate with platform and product engineering teams to evolve our observability platform for the unified monitoring of thousands of Azure cloud and on‑premises hosts and services.

Our flexible/hybrid work schedule includes 3 in‑person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL, and Quincy, MA.

Applicants must be currently authorized to work in the United States on a full‑time basis.

Responsibilities

• Serve as a key contributor to the implementation and optimization of observability platform and collaborate with engineers to effectively leverage Datadog.


• Support the development of a monitoring platform that identifies issues and anomalies in mission‑critical systems with improved relevance and accuracy.


• Assist in defining and adopting observability standards and best practices, working towards their consistent application across the engineering organization.


• Support efforts to enhance the reliability and availability of critical systems while helping identify and address potential points of failure.


• Work closely with platform and product teams, providing technical guidance and support as needed.

Requirements

• BS/MS in Computer Science or a related field, or equivalent experience.


• 7+ years of professional experience in software engineering or systems engineering.


• Familiarity with monitoring tools such as Datadog, Azure Monitor, and Splunk.


• Hands‑on expertise in metrics, logging, tracing, profiling, alerting, and visualization.


• Practical experience with Infrastructure‑as‑Code and Monitoring‑as‑Code practices.


• Strong working knowledge of the Azure Cloud platform and Azure DevOps pipelines.


• Proficiency in one or more scripting languages.


• Demonstrated ability to work independently with minimal supervision.


• Excellent communication skills, enabling you to engage effectively with both technical and non‑technical stakeholders.

Preferred Qualifications

• A strong eagerness to learn and explore beyond your current technology comfort zone.


• Self‑motivated, independent, and detail‑oriented, with a proactive approach to challenges.


• A commitment to fostering growth in yourself and those around you.


• Team‑oriented mindset, with a focus on collaboration and achieving collective success.

Salary Range: $146,960 - $220,440

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable law.