Customer Service Representative

The City of Waterville is accepting applications to fill the position of Customer Service Representative. This is a full-time, 40 hour per week position.

Primary responsibilities include but are not limited to, collecting excise and property taxes and other monies from the public, registering vehicles including title and sales tax forms, issuing vital records, assisting with the administration of voter registration, absentee voting, business licenses, hunting and fishing licenses, and dog registrations. Applicant must be willing to become a notary upon hire. The applicant must also be a high school graduate with courses or prior experience in handling cash and the ability to provide exceptional customer service to the citizens of Waterville. Experience with Microsoft Office is helpful but not necessary.

The starting pay range for this position is $21.26 - $22.12 (based on experience and educational level). The full pay range per contract for this position is $21.26 - $26.64 per hour. A position description is available from the Human Resources office.


Applications will be accepted in the Human Resource Office, 1 Common St, Waterville, ME 04901, via email at View email address on click.appcast.io, or online at until the position is filled.

The City of Waterville is an Equal Opportunity Employer.