Mobile Crisis Clinician

Job Description

Job Description

Job Summary

The Mobile Crisis Clinician will work directly under the supervision of the Mobile Crisis Supervisor. The position will provide crisis services in the community, including the homes of individuals served. The Mobile Crisis Clinician will utilize evidenced-based crisis techniques to provide immediate and short-term post-stabilization services to individuals in need. This position will work 3, 12-hour shifts per week.

Essential Functions

• Conduct timely, comprehensive mobile assessments to evaluate psychiatric, emotional, and environmental risk factors, including risk of self-harm or harm to others
• Provide immediate, trauma-informed, and solution-focused interventions to adults, children, and families experiencing crisis
• Create crisis stabilization and safety plans that are person-centered, collaborative, and aligned with diagnosis and clinical needs
• Assist individuals who are homeless or in unsafe environments by arranging or providing transportation to safe locations when necessary
• Facilitate warm hand-offs and coordinate follow-up care with inpatient psychiatric, residential, detoxification, and community-based services
• Collaborate with hospitals, mental health agencies, emergency departments, law enforcement, shelters, and other providers to ensure continuity of care
• Participate in multi-disciplinary team meetings and maintain consistent communication with partnering agencies to support integrated care
• Accurately document all clinical assessments, safety planning, interventions, referrals, and outcomes according to program standards and MDHHS requirements
• Maintain compliance with Medicaid guidelines, confidentiality standards, and all relevant local, state, and federal regulations
• Promote recovery-oriented and strengths-based care in alignment with MDHHS's mission for community-based mental health services
• Resolve conflict and support engagement using motivational interviewing and other communication tools and techniques
• Follow organizational guidance regarding safety in the community
• Refer individuals to appropriate service providers for clinical psychosocial evaluations via in-office, telehealth, or community-based visits
• Engage and educate families about developing natural supports to increase individual and community success
• Perform related duties as assigned

Job Requirements and Qualifications

Education

• A Master's Degree in Social Work, Psychology or Counseling.

Training Requirements (licenses, programs, or certificates):

• Must be licensed as an LLMSW, LMSW, LP, LLP, LLPC or LPC by the State of Michigan and maintain licensure.

Experience Requirements:

• Two years of professional crisis experience (hospital, crisis center, child welfare etc.)

Job Specific Competencies/Skills:

• Ability to work independently and as part of a team 
• Excellent organizational and time-management skills 
• Strong analytical and problem-solving skills 
• Ability to remain calm and focused under pressure 
• Empathy and strong ethical standards 
• Good documentation and record-keeping skills 

Knowledge Requirements:

• HIPPA
• Microsoft 365
• Recipient Right’s
• Mental Health Code
• Medicaid Manual
• Regulatory compliance

Oakland Community Health Network’s Core Competencies:

• Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
• Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
• Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
• Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)

Additional Information

(Travel required, physical requirements, on-call schedules, etc.):

• Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
• Must be available for meetings and events which may occur outside of standard office hours.
• Work performed primarily in an office and/or community environment.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.