Assistant Portfolio Manager

Assistant Portfolio Manager

At Cornerstone Apartments, we're more than just a property management company; we're creators of exceptional living experiences in Denver's most desirable neighborhoods. Committed to quality service and innovation, we foster vibrant communities that residents are proud to call home. We use our scale to generate leasing traffic, reduce operating costs, and attract dynamic and engaged employees.

Lead with Service. Drive the Details. Champion Every Resident.

We are seeking a proactive, highly organized, and people focused Assistant Property Manager to help drive the daily operations of a high performing multifamily community. This role brings together high impact customer service, operational excellence, and hands on leadership. It's an exciting opportunity for someone who thrives in a fast moving environment and is motivated by creating exceptional experiences for residents, supporting a strong team, and elevating overall property performance.

This position is full time in Denver, Colorado. In this hands on position, you will work closely with your Portfolio Manager and team of in house Maintenance Technicians to maintain your portfolio of 15+ apartment buildings.

Duties and Responsibilities

• Deliver exceptional customer service when communicating with residents, vendors, clients, and staff regarding work orders, rent inquiries, security deposits, parking, and more.

• Manage delinquency and rent collections , including resident outreach, applying late fees, posting notices, tracking payments, and coordinating evictions when necessary.

• Oversee all Security Deposit processes , from collecting forwarding addresses to assessing charges for cleaning/damages and preparing move-out documentation for accounting.

• Administer rentable items such as parking, storage units, and bike storage.

• Stay organized and efficient using Microsoft Suite to schedule tasks, manage projects, and maintain accurate records.

• Support maintenance operations , including supervising maintenance staff, coordinating renovations and unit turns, managing service requests, and handling supply pickups.

• Provide leadership and guidance by delegating tasks and supporting staff as needed.

• Engage with a diverse resident population , listening actively and responding thoughtfully to their needs.

• Adapt quickly to changing situations while working within company policies and procedures.

• Perform additional duties as assigned to support property operations

Qualifications

• Bachelor's Degree required
• Solution-based thinking
• Work independently to achieve goals
• Organized
• Professional
• Customer service experience
• Project management, preferred
• Experience in Yardi, a plus

Compensation Package

• $54,000 - $56,000 estimated annual income including commissions, bonus and over time (paid hourly $24.04-$25.00)
• 2 weeks of Paid Time Off to start, earned on an accrual basis, Sick Pay, Parental leave
• 9 Paid Holidays, including your birthday
• 401k - 100% vested after 90 days, up to a 4% match of gross salary
• Medical, Dental, Vision (90% paid by Cornerstone), Accident, Critical Illness, Hospital, and Life Insurance
• Company Cell Phone
• Flat Rate Mileage Reimbursement

Working Conditions

Position is full time Monday-Friday from 8:30am - 5:00pm with a 30-minute lunch. Work location: Denver, CO. 50/50 split between in the office and in the field.

Equal Employment Opportunity Statement

The best qualified individuals are employed from the available labor force and provided with opportunity for advancement, where possible, in a manner which does not discriminate because of genetic information, race, color, religion, gender identity, age, national origin, ancestry, marital status, arrest and court record, disability, sexual orientation, military status, veteran status, or other grounds protected under applicable state and federal laws, regulations, and/or executive order except as allowed by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. Applicants will be subject to a criminal background check and motor vehicle record check.