Storage Expert - Over 50 Locations Hiring!

Job Description

Job Description

Join Our Team as a Storage Expert!

Hiring Now Across 50+ Locations in the Greater Jacksonville Area

Are you a people-first, solutions-focused professional who enjoys helping customers and keeping things running smoothly? If so, we want YOU on our team! As a Storage Expert, you’ll be the friendly face that welcomes customers, guides them to the right storage solutions, and ensures our properties stay clean, safe, and well‑maintained.

In this hands-on role, you’ll support daily property operations while delivering exceptional customer service. You’ll help customers find the space they need—while keeping the office and property operating like a well‑oiled machine.

• Greet customers in person and by phone with professionalism and positivity
• Assist customers with renting units, answering questions, and exploring storage options
• Meet and exceed sales goals through great communication and follow‑up
• Promote a welcoming, friendly environment every day

• Process payments, maintain accurate records, and prepare deposits
• Track property performance and maintain essential documentation
• Follow up with customers on late accounts following company guidelines

• Ensure the office, units, and grounds stay clean, organized, and safe
• Perform light maintenance, custodial tasks, and restock supplies
• Complete regular property inspections to maintain high standards

• Support the Resident Storage Expert and overall team operations
• Follow company policies, procedures, and safety standards
• Uphold our brand with professionalism and a positive attitude

• High school diploma or GED (minimum)
• Experience in sales, retail, or customer service (preferred)
• Strong communication and basic computer skills (Word, Excel, Outlook)
• Ability to work independently and manage time effectively
• Friendly, confident, and professional demeanor
• Valid driver’s license
• Ability to lift up to 50 lbs. and stand for extended periods

• Supportive, team-oriented environment
• Paid training and ongoing development
• Opportunities for advancement
• A role where your work truly helps people during important life moments

If you're motivated, customer-focused, and ready to grow your career, we’d love to meet you. Apply today and bring your great attitude to a team that appreciates hard work and genuine customer care!

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.