Bilingual Internet Sales Representative BDC Department

Internet Sales Representative

We're looking for a motivated and customer-focused Internet Sales Representative to join our BDC team. If you enjoy helping people, communicating clearly, and guiding customers through their online vehicle search, this role may be a great fit for you. You'll play an important part in creating a smooth, friendly, and informative experience for buyers as they explore their options online.

At South Dade Toyota, we are driven by a commitment to innovation, quality, and sustainability. Our mission is to deliver vehicles that empower our customers by providing safe, reliable, and eco-friendly transportation solutions for every stage of life. Whether someone is looking for an efficient sedan, a family-friendly SUV, or an advanced electric vehicle, Toyota has an option to fit every lifestyle and budget.

As part of our Internet Sales Team, you'll respond to online inquiries, provide accurate information, and help customers take their next step toward purchasing a vehicle. Your communication and customer service skills will help build trust and ensure each customer feels supported throughout the process.

We proudly serve the communities of Miami, Kendall, Doral, and Homestead. Our team is built on integrity, professionalism, and a genuine commitment to helping others. We're looking for individuals who share that same dedication.

What We Offer - Benefits

We know that great talent deserves great rewards, so we provide: Competitive pay & uncapped commission potential, Accrued Paid Time Off per paycheck + Paid Holidays, 401(k) employer match Invest in your future!, Comprehensive health benefits (medical, dental, vision, life insurance), Paid training & career advancement opportunities, Employee discounts on vehicles, services, and more, A positive, team-oriented work environment

Essential Duties and Responsibilities:

Engage with customers through various online platforms to understand their vehicle needs and provide effective solutions.

Maintain an in-depth knowledge of dealership inventory, including new and used vehicles, and current market trends.

Process customer inquiries efficiently and accurately, ensuring timely responses.

Build and sustain strong relationships with potential customers to drive sales conversions.

Collaborate with the sales team to ensure alignment between online leads and showroom activities.

Assist customers with inquiries regarding financing options, vehicle specifications, and availability.

Achieve sales targets and contribute to the overall performance of the BDC team.

Stay updated on product knowledge, promotions, and pricing to provide accurate information to customers.

Requirements

Minimum of 2 years of experience in automotive sales or a related field.

Previous experience in a dealership BDC department is essential.

E-commerce experience is a plus.

Strong understanding of automotive products and market dynamics.

Strong negotiation, communication and interpersonal skills, with a focus on customer service.

Proven sales ability with a track record of meeting or exceeding sales targets.

Proficient in using customer relationship management (CRM) systems and digital communication tools.

Ability to work effectively in a team environment and independently.

Detail-oriented with strong organizational skills.

Advanced computer skills.

Bilingual in English and Spanish is required; proficiency in Portuguese is a plus.

All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and drug screen.

South Dade Toyota is an equal opportunity employer and prohibits discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you're an ambitious sales professional looking for an opportunity to grow, earn, and thrive, apply today! Be part of a team that values your success and rewards your efforts.