Senior Fulfillment Manager

Senior Fulfillment Manager

Boeing Commercial Airplanes (BCA) Supply Chain seeks a Senior Fulfillment Delivery Center Manager (Level L) to lead a high-impact Fulfillment team supporting the 787 program in North Charleston, South Carolina. This role combines operational leadership, cross-functional integration, inventory/shortage management, and organizational development to ensure on-time aircraft delivery and rate readiness. You will influence delivery performance, shape fulfillment strategy, and develop the next generation of supply-chain leaders.

Position Responsibilities:

Core operations:

• Lead fulfillment activities across materials management, transportation, inventory, and replenishment
• Oversee Flight Line and Delivery Center support teams to ensure parts, documentation, and quality approvals are available for aircraft delivery
• Drive shortage resolution and maintain inventory accuracy to prevent production or delivery delays
• Plan resources, balance workloads, and manage staffing to meet operational demands
• Coach, mentor, and grow fulfillment staff
• Monitor & report fulfillment performance and ensure inventory readiness for production rate increases

Strategy, planning & performance:

• Develop and execute organizational strategies and plans that support 787 program objectives.
• Own KPIs for cost, schedule, quality, productivity, rate readiness, and Fulfillment performance
• Lead continuous improvement through Boeing Production System (BPS), Lean methods, and root-cause problem solving

Leadership & collaboration:

• Motivate teams and build a culture of accountability, trust, safety, teamwork, and quality
• Partner with Manufacturing, Quality, Engineering, Procurement, and suppliers to resolve issues and meet delivery targets
• Promote a People First mindset focused on safety, development, and excellence

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience leading teams
• 5+ years of experience in materials management or supply chain
• 5+ years of experience collecting data from multiple sources, performing analysis and presenting data
• 5+ years of experience developing presentations for and presenting to executive leadership

Preferred Qualifications (Desired Skills/Experience):

• Bachelor's degree or higher
• 5+ years of experience with lean manufacturing processes and improvement initiatives
• 5+ years of experience with safety and quality processes
• Forward thinker with experience identifying key risks and developing a mitigation plan to address & resolve