Cloud Architect - Lansing, MI

Cloud Architect

Lansing, MI 1 year with possible extension

USC/GC and GC EAD, No third party C2C

Top Skills & Years of Experience:

• 5+ years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365).
• 5+ years of experience evaluating, designing, and implementing Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions.
• 3+ years of experience with Customer Service, Finance and Operations, Field Services modules within Microsoft Dynamics 365.
• Great interpersonal skills and can be collaborative

Interview Process:

Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate.

Key Responsibilities:

• Gather technical requirements and propose solutions based on client's architectural and business needs
• Work with technology and business groups to define project specifications
• Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution
• Interact with both prospective and current customers during product demos/evaluations
• Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations
• Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt
• Work with Scrum master's and technical leads to help determine timelines, project tasks and requirements gathering process
• Participate in the full development lifecycle process
• Coordination and support of development tasks among development teams.
• Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team.
• Upskilling of the existing technical leads in new technologies and enhancements of Dynamics 365
• Mentorship of existing technical resources in architecture and governance of Dynamics 365

Requirements:

• 5+ years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365).
• 5+ years of experience evaluating, designing, and implementing Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions.
• 3+ years of experience with Customer Service, Finance and Operations, Field Services modules withing Microsoft Dynamics 365.
• Ability to train and upskill DTMB technical resources on the management and implementation of Microsoft Dynamics 365.
• Experience translating technical information into easy-to-understand business concepts.
• Ability to present persuasively and effectively.
• Ability to work on multiple projects simultaneously.
• Able to effectively facilitate meetings with project team members and sponsors.
• Exceptional analytical and problem-solving skills.
• Great interpersonal skills and can be collaborative
• Be autonomous and think creatively
• Microsoft CRM Application certification a plus
• Microsoft SharePoint and Business Intelligence experience a plus