Sr Architect, Professional Services

Job Description:

We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions —including Unified Endpoint Management, Windows Modern Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance— into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value— we’re growing rapidly and committed to delivering meaningful impact. If you’re passionate about shaping the future of work, we’d love to hear from you.

What is the opportunity?

At Omnissa, we are committed to maintaining a fair, consistent, and secure hiring process for all candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization. These practices are applied thoughtfully and with respect for candidate privacy.

Key Responsibilities

• Lead the implementation and champion the adoption of solutions purchased by our most important and largest customers daily.
• Gather and analyze customer requirements to create an architectural design for compute infrastructure planning (private and public cloud), recommend and plan configurations, validate deployment, enhance operations strategy, and increase user adoption.
• Serve as a trusted advisor to customers, developing intimate knowledge of their business and strategic goals, and use your in-depth knowledge of the Omnissa Workspace ONE Platform to work with customers on building successful implementation and adoption roadmaps and driving the vision to completion.
• Deliver secure digital workspaces with Omnissa Workspace ONE while being part of a team of overachievers, highly successful individuals.
• During your first month, work with a mentor and peers to gain familiarity with internal processes and customer engagements.
• In the first three months, take full ownership of business outcomes, lead technical project teams, and account for all project deliverables, further developing leadership, technical, and business process skills.
• Transition into one or many customer engagements, depending on business needs, leading implementation and adoption activities of Omnissa Workspace ONE solutions for customers.

What will you bring to Omnissa?

This is a consulting position where you will be using technical, consulting, business, and leadership skills. You will work directly with our customers and other Omnissa employees on the day‑to‑day activities involved with the post‑sales implementation of Omnissa Workspace ONE. You will articulate solution designs, integrating both technical and business concepts, and present a transformational journey to project stakeholders. Your goal is to lead the customers through their journey to successfully adopt our platforms for their end users. You will manage customer expectations and work with Project Managers to create project plans with realistic workstream timelines. You will interact with various customers’ teams, from technical engineers and system administrators to business leaders and executives. Those teams often don’t work so closely together, and it’s on you to help them come together. You will communicate effectively to all audiences—this is key to the success of your projects. We can’t improve without continuously evolving our methodologies, tools, and services. We will count on you to challenge existing delivery processes and identify customer trends in end‑user computing to assist in developing go‑to‑market strategies and new or revised services offerings. You will be successful even faster if you have knowledge of other adjacent technologies such as Omnissa Horizon, Microsoft Azure, Microsoft Intune and SCCM, Okta, EntraID, as well as in depth knowledge of operating systems management for Windows 11, MacOS, iOS, and Android.

Location & Travel

• Location: United States
• Location Type: REMOTE / HYBRID for Atlanta residents
• Travel Expectations: As needed depending on customer demand. Usually, we experience low travel needs (less than 3 times per quarter). Most travel will be two to four days out of the week.

Education & Requirements

Technology related 4-year degree preferred, or equivalent combination of education and relevant professional experience.

Compensation

The typical base salary for this role is between USD $160,000 – $200,000 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors.

Benefits

• employee ownership
• health insurance
• 401k with matching contributions
• disability insurance
• paid‑time off
• growth opportunities

Equal Employment Opportunity

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind: Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law.

Immigration Sponsorship

This job requisition is not eligible for employment‑based immigration sponsorship by Omnissa.

About Omnissa

Omnissa is the digital work platform leader, trusted by thousands of organizations worldwide as the former VMware End-User Computing business. We make digital work, work – for businesses and their people. No painful IT processes or productivity trade‑offs. Instead, a seamlessly delivered digital employee experience that simplifies work. Our comprehensive digital work platform enables IT teams to provide secure, personalized experiences for every employee, on any device. Omnissa unifies, automates, and efficiently scales the digital workspace. By empowering employees to do their best work, anywhere, we help workforces everywhere unlock exponential business value. All is made possible with the Omnissa™ Platform, the first AI-driven digital work platform for smart, seamless, and secure work experiences from anywhere. It integrates multiple industry-leading solutions across Unified Endpoint Management, Virtual Desktops and Apps, Digital Employee Experience, and Security and Compliance. By continuously adapting to users’ work styles, Omnissa optimizes user experience, security, IT operations and costs. Recognized as 2025 Digital Workplace Company of the Year 2025 InfoWorld Awards Finalist – App Volumes RemoteTech Breakthrough Award Winner – Digital Workplace Company of the Year CRN Product of the Year Finalist – Omnissa Horizon (DaaS) Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.