Director of Outpatient Newark

Job Details: Level: Management, Job Location: Newark, NY 14513, Position Type: Full Time, Education Level: CASAC, Salary Range: $64,000.00 - $68,000.00 Salary, Job Category: Health Care / Counseling, Job Summary: Job Summary: In accordance with FLACRA's mission, vision, and values, the Outpatient Clinic Director oversees daily operations, clinical services, staff, and performance of an OASAS Part 822 outpatient substance use disorder treatment program. The Director ensures person-centered, evidence-based care; regulatory and documentation compliance; quality improvement; and coordination with medical providers, agency leadership, and community partners.

Duties

• Provide leadership and daily operational oversight of the outpatient clinic, ensuring compliance with OASAS Part 822, applicable regulations, and agency policies.
• Oversee the delivery of person-centered, trauma-informed, and evidence-based substance use disorder treatment services.
• Provide clinical oversight and ensure regular individual and group supervision, case consultation, chart reviews, and observation of clinical practice.
• Ensure timely and appropriate assessments, admissions, individualized treatment planning, progress notes, continuing care, referrals, and discharges.
• Ensure clinical documentation is accurate, complete, timely, and compliant with OASAS, payer, and agency requirements.
• Conduct routine clinical record audits to monitor quality, identify deficiencies, and ensure timely corrective action.
• Monitor referrals, admissions, access to services, engagement, retention, show rates, units of service, productivity, and documentation compliance.
• Establish staff performance expectations and implement strategies to improve service delivery, accountability, and treatment outcomes.
• Provide direct staff supervision, coaching, performance evaluations, corrective action, and professional development.
• Participate in staff recruitment, interviewing, hiring, onboarding, orientation, and training to maintain adequate staffing.
• Ensure staff maintain appropriate credentials, licensure, training, and competencies and practice within their authorized scope.
• Identify staff development needs and ensure required training, clinical supervision, and professional development are completed and documented.
• Facilitate staff meetings, clinical case reviews, and interdisciplinary treatment team meetings to promote collaboration and consistent clinical practice.
• Collaborate with medical, psychiatric, and nursing providers to coordinate integrated treatment services.
• Ensure coordination of care and appropriate referrals to internal programs, community providers, hospitals, and higher levels of care.
• Monitor referral response times, scheduling, admissions, engagement, and follow-up to improve access and reduce barriers to treatment.
• Ensure appropriate management and follow-up of patient complaints, grievances, incidents, and safety concerns.
• Monitor changes in OASAS regulations, clinical standards, and agency policies and ensure appropriate implementation.
• Participate in regulatory reviews, inspections, audits, quality assurance activities, and corrective action planning and monitoring.
• Ensure compliance with confidentiality, patient rights, professional boundaries, ethical standards, and privacy requirements.
• Maintain required program reports, records, statistics, and performance data and provide timely updates to leadership.
• Collaborate with senior leadership to address operational challenges, improve services, and support agency goals.
• Participate in Agency on-call rotation.
• Maintain positive relationships with referral sources, community organizations, treatment providers, and other stakeholders.
• Promote a professional, accountable work environment supporting teamwork, communication, staff engagement, and quality patient care.
• Perform other duties and functions as assigned.

Qualifications

Minimum Qualifications: Minimum Qualifications: Must be a Qualified Health Professional (QHP) as defined by NYS OASAS regulations, with at least three years of full-time clinical experience in substance use disorder treatment, including one year of supervisory experience. Must hold a CASAC Advanced or Master credential, or a NYSED professional license that qualifies the individual to provide clinical supervision in accordance with OASAS requirements and applicable scope of practice. Must maintain all required credentials and licensure. Experience in outpatient treatment, clinical supervision, program management, and regulatory compliance preferred. Valid NYS driver's license required.

Other Skills/Knowledge and Experience

• Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers.
• Knowledge of and experience with the behavioral health system
• Proficient computer skills to generate reports and produce electronic records.
• Ability to multi-task, have good problem solving & time management skills.
• Excellent written and verbal communication skills
• E-record competency