Dispatch Coordinator (Coppell, TX) - Austin Bridge & Road

Dispatch Coordinator

Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 8,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.

Austin Bridge & Road has an outstanding opportunity for a Dispatch Coordinator at our corporate headquarters in Coppell, Texas. The Dispatch Coordinator is responsible for coordinating outside and inside haul operations between plants, construction field operations and operations management.

Responsibilities:

• Review JWS haul tickets daily to verify carrier, vehicle, job, and ticket information.
• Review and approve Haul Hub tickets to ensure accurate carrier assignment and billing documentation.
• Process trucker invoices, validating quantities, rates, and supporting haul tickets.
• Code, log, scan, and submit invoices to Accounts Payable for processing.
• Enter and maintain dispatching, trucking, vendor, and project data in CMiC.
• Research and resolve missing, unsigned, or disputed haul tickets.
• Maintain trucking rate sheets for jobs, aggregate materials, and milling operations.
• Set up new vendors and maintain required vendor documentation.
• Track insurance certificates for owner-operators and trucking vendors to ensure compliance.
• Coordinate with project teams, vendors, drivers, and accounting to resolve billing and documentation issues.
• Maintain organized records of hauling activities, invoices, contracts, and compliance documents.
• Assist with reporting, cost tracking, and operational administrative support.
• Support daily office operations which include ordering and maintain office and breakroom supplies
• Perform other duties as assigned

Qualifications:

• Bilingual in Spanish preferred
• Ability to work with customers and vendors to identify and resolve and document invoicing and scheduling issues
• Must be efficient, organized and resourceful
• Experience with Haul Hub software preferred
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate

Physical Requirements:

• Ability to sit at a desk and work on a computer
• Ability to communicate via phone
• Must be able to lift 15 pounds at times
• Must be able to access and navigate each department at the organization's facilities

Requirements:

• High school diploma or GED required; associate degree or equivalent experience preferred
• Experience with construction operations/equipment haul operations and familiarity with DOT regulations
• Proficient with Microsoft Office Suite
• Experience using JWS software
• Applicants must be legally authorized to work for ANY employer in the United States. Austin Bridge & Road is unable to sponsor or take over sponsorship of an employment visa for this position.

Benefits & Compensation

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to

Austin Bridge & Road is an Equal Opportunity Employer.

About Austin Bridge and Road

A leader in the heavy highway and transportation industry for more than 100 years, Austin Bridge & Road delivers asphalt and concrete services, and builds landmark projects such as complex highway interchanges, tollways, runways, bridges, rail projects, and water/wastewater facilities.

To learn more about us, visit

No Third-Party Inquiries Please

This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).

Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.

Accessibility Note

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at View phone number on click.appcast.io.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.