Regulatory & Quality Systems Specialist

Job Description

Job Description

Meet Us: King Arthur Baking Company has been sharing the joy of baking since 1790. Headquartered in Norwich, Vermont, we’re the ultimate baking resource – providing education, inspiration, and the highest quality products, all while fostering connections and community through baking. Our superior flours and mixes are available in supermarkets nationwide, and our direct-to-consumer business – website and retail stores – offers an even wider selection of specialty baking ingredients, mixes, gluten-free products, baking tools, and more. We bring baking education to millions of bakers through our cookbooks, podcast, recipe app, website, and baking school. We’re proud to be 100% employee-owned, which means everyone who works here has a real voice and a shared stake in what we do. This creates a strong sense of community built on trust, teamwork, and love of baking. As a benefit corporation, we’re committed to the best interests of all our stakeholders - employees, our local communities, our broader community of bakers, and our planet. Join us and help spread the joy of baking. King Arthur – where, as an employee-owner, your passion and ideas can truly make a difference.

The Position: The Regulatory & Quality Systems Specialist administers regulatory compliance, supplier approval, product certification, finished-product specification, and quality-system programs. The position maintains accurate technical and compliance records, conducts supplier and partner audits, coordinates corrective actions, and evaluates product and supplier changes for potential regulatory, certification, quality, and food safety impacts. The Specialist works with certification bodies, suppliers, co-manufacturers, and internal partners to maintain compliant products and suppliers and support audit readiness and continuous improvement.

The Benefits: Yes, we have the standard "stuff" - medical, dental, vision, company paid short- and long-term disability, life insurance, paid parental leave, paid time off to rest, paid holidays to have fun, a 401(k) with a company match. But here's what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)* and knowing that those working with you are dedicated and engaged co-employee owners that believe in you and your extraordinary abilities to move us all forward.

The Location: Hybrid combining working from home, and onsite in White River Junction VT roughly 2 visits per year. Ideal candidates will be located within 120 miles of our offices.

The Pay: $67,800 to $91,500 annual salary; commensurate with experience.

Essential Duties and Responsibilities

• Manage product certification programs, including applications, renewals, documentation, audits, and ongoing compliance with Non-GMO Project, Organic, Kosher, and other applicable certification requirements.
• Administer supplier approval and monitoring processes by reviewing supplier documentation, food safety plans, audit reports, certifications, corrective actions, and other compliance records.
• Conduct risk-based audits of suppliers, co-manufacturers, milling partners, and third-party logistics providers to evaluate compliance with applicable quality, food safety, regulatory, and product specification requirements.
• Document audit and supplier-review findings; communicate requirements and risks; and track corrective actions through completion and effectiveness verification.
• Develop, review, approve, maintain, and communicate finished-product specifications in partnership with Quality, Regulatory, R&D, Operations, Procurement, and external manufacturing partners.
• Monitor applicable regulatory and certification requirements and coordinate updates to documentation, systems, specifications, and business practices when requirements change.
• Maintain accurate ingredient, recipe, nutrition, certification, supplier, and related compliance information within approved company systems, including the nutritional software database supporting Vermont Bakery products.
• Administer the customer-complaint database; prepare recurring reports; identify relevant trends; and communicate findings and follow-up needs to business partners.
• Maintain audit-ready technical records and support regulatory, certification, customer, and quality-system audits, inquiries, and continuous-improvement initiatives.

Experience and Education

• Bachelor's degree in Food Science, Food Safety, Biology, Chemistry, Regulatory Affairs, or a related scientific discipline preferred; equivalent experience considered.
• 3-5 years of relevant experience in food manufacturing, food safety, quality assurance, supplier quality, regulatory affairs, or a related technical function.
• Proficient in Microsoft platforms: Outlook, Word and strong Excel skills.
• Experience working with supplier approval, food safety programs, product certifications, regulatory compliance activities, and technical documentation preferred.
• Preventive Controls Qualified Individual (PCQI) certification, SQF Practitioner certification, and Hazard Analysis and Critical Control Points (HACCP) Certified preferred
• Experience with SAP S/4 HANA preferred

Competencies

• Technical & Regulatory Expertise: Applies knowledge of food safety, quality systems, labeling, certifications, supplier compliance programs, and regulatory requirements to support product and supplier compliance.
• Audit & Compliance Management: Evaluates compliance with quality, food safety, supplier, and regulatory requirements through audits, document reviews, and corrective action follow-up.
• Attention to Detail & Accuracy: Maintains a high degree of precision when managing specifications, certifications, COAs, supplier records, and technical documentation.
• Data & Systems Management: Effectively manages technical information, documentation workflows, and compliance data within company systems.
• Relationship Management: Builds productive partnerships with suppliers, certification organizations, co-manufacturers, and internal stakeholders to achieve compliance objectives.
• Cross-Functional Collaboration & Communication: Shares information effectively and partners across Quality, Regulatory, Procurement, Operations, Supply Chain, and R&D to support compliance initiatives.
• Autonomy & Independent Judgement: Prioritizes work, makes sound compliance-related decisions, and manages responsibilities with minimal oversight.

Success Factors

• Genuine enthusiasm for King Arthur’s mission and products and a commitment to living our values
• Is community minded, gets involved, volunteers

Physical Requirements/Work Environment/Safety

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Ability to work for prolonged periods at a desk, both in a home office and onsite, using a computer and other standard office equipment.
• Regular use of computer keyboard, mouse, and video conferencing tools.
• Ability to communicate effectively in person, over the phone, and through digital platforms.
• Occasional standing, walking, bending, or reaching within the office environment.
• May occasionally be required to lift or move items up to 15 pounds (e.g., office materials, documents).
• Visual acuity needed for reviewing documents, spreadsheets, and data on screens.
• Ability to commute to the office for in-person meetings, trainings, or other business needs as required.

Work Environment

• Indoors, a normal office environment with little exposure to excessive noise, dust, or temperature changes.
• This role operates in a professional office environment where most work is performed at a desk. Remote work environment that meets KAB standards for work.
• Remote work environment that meets KAB standards for work.

Safety

• Understands that safety is the responsibility of everyone at the organization and is responsible for adhering to/providing work in a safe and ergonomic manner, identifying unsafe conditions and correcting conditions immediately or reporting them promptly.
• Participates in safety and compliance training and safety and health programs.

Supervision

• N/A

Travel:

• <10% Occasional travel to our co-manufacturer and supplier locations

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

It is the responsibility of every employee to contribute to a positive and safe work environment through cooperative and professional interactions with co-workers, customers, and vendors. As a proud Benefit Corporation, King Arthur Baking expects our employees to adhere to company-wide green norms and remain educated on company impact campaigns.

There's room at our table for you! Apply today.

Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors protected by law. King Arthur Baking provides reasonable accommodation to qualified individuals with disabilities to allow them to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to apply for a position, participate in the application process, and meet the essential functions and requirements of the position.

*Amounts vary based on achievement of financial targets. Participation based on hire date and program entry date.