Consumer Insights Manager

Job Description Who We Are Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, licensing, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Position Summary The CAA Brand Consulting Insights & Analytics Manager will play an important role in some of our most high-profile client work and new-business initiatives. This position will help to lead the development and ‘sell-in’ of Sports, Entertainment, and Impact strategies – partnering with Insights & Analytics Directors and VPs as well as Account leads to advise C-suite clients and their teams on how to leverage data-driven insights across each media channel and consumer touchpoint. In this role, the candidate will interface day-to-day with our Account team and functional leaders (Creative, Strategy, Business Development, Experiential, etc.), inter-agency leaders, as well as directly with senior clients. Essential Functions Support the design, implementation, and management of sponsorship strategy, valuation, and measurement initiatives across portfolio of clients Utilize third-party, internal, and client-owned research tools, including AI-based tools, to aggregate and analyze marketing data Use data visualization skills and tools and sharp judgement to analyze and package reports for key internal and external stakeholders Leverage data to develop new insights with the goal of improving planning and strategy execution Interact directly with internal teams and clients to manage expectations and meet deadlines Partner closely with our Strategy and Account teams to build and apply insight and data-driven personas, segmentation models, customer journeys and measurement frameworks Interpret category and consumer trends to inform sponsorship marketing, partnership, campaign and communication strategies Act as a bridge between internal teams - Account, New Business, Data, Strategy, Creative - facilitating optimal team outputs while balancing efficiency and effectiveness Proactively pitch innovative ideas, new partners, new channels, and test and learn opportunities Manage junior staff members Cultivate relationships across CAA to find and promote new opportunities for clients Requirements Bachelor’s Degree in Statistics, Business or similar discipline 4-6+ years of experience in a data-driven insights and strategic role Expertise in interpreting consumer research and data (quantitative & qualitative) and applying to solutions-based client strategies Strong Excel and PowerPoint skills Highly developed communication skills, both verbal and written, to communicate effectively and persuasively, including ability to present and adapt to different stakeholders Natural curiosity and a demonstrated ability to turn observed data into a story about what behavior is driving it Understanding of marketing, brand, and social metrics Experience managing, developing, and mentoring junior team members Natural curiosity and a demonstrated ability to turn observed data into a story about what behavior is driving it Strong analytical skills, ability to think critically and work collaboratively on fast moving projects Proven ability to manage multiple projects simultaneously, while being extremely detail-oriented Experience communicating and providing consultation and advice to clients Knowledge, passion and curiosity on all things culture, sports, and entertainment Preferred Skills Experience developing Sports, Entertainment & Impact related sponsorship strategies Experience developing questionnaires and designing and fielding primary research Experience valuing partnership opportunities and assets Experience designing and implementing sponsorship measurement campaigns Experience with YouGov, GWI, Meltwater, or other syndicated research platforms Experience with AI-based tools and platforms Location This role will be located in our New York office. The Brand Consulting department offers a flexible work schedule and requires a minimum of three days per week on-site. Compensation The annual base salary for this position is in the range of $93,000 - $115,000. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Equal Employment Opportunity Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address. The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Creative Artists Agency (CAA), is the world’s leading full service entertainment, media, and sports agency. We represent many of the most successful professionals working in television, film, music, theatre, video games, sports, and digital content. We also provide a range of strategic and marketing consulting services to corporate clients. #J-18808-Ljbffr