Bilingual Teller Retail Banker

Responsibilities Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. This role receives training that enables you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. Process transactions, open accounts, and perform account maintenance. Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. Employ problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Branch Banking Primary Location Texas – The Woodlands Work Locations TX – Sawdust WM‑0306 Minimum Qualifications/Experience 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Previous in‑store banking experience is preferred, but not required. Must be positive and engaging. Must be fluent in English and Spanish. Formal Education & Certification High School Diploma or equivalent required. Work Status Full‑time. Supervisory Responsibility No. Travel Little to no overnight travel expected. Occasional business needs may require covering nearby branch locations up to 45 miles from your assigned branch location. Working Conditions Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. #J-18808-Ljbffr