English-Spanish Bilingual Tier 2 Technical Support Representative

Fuku

Job Title English-Spanish Bilingual Tier 2 Technical Support Representative Company Callnovo Location Remote / Freelancer Contract Employment Type Freelancer Contract Working Hours 3:00 PM 12:00 AM Central European Time, 5 days per week, including possible weekend rotation. Market Served English and Spanish-speaking customers Industry Customer Support / Technical Support / Call Center Services Job Overview Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations. Key Responsibilities - Provide Tier 2 customer and technical support in both English and Spanish. - Troubleshoot product, account, and service issues, guiding customers to resolution. - Accurately escalate complex cases with clear notes and supporting details. - Maintain professional communication across email, phone, chat, or ticketing channels. - Follow client workflows, quality standards, and data privacy requirements. Requirements - Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages. - Prior experience in customer support, call center, help desk, or technical support. - Ability to work 3:00 PM 12:00 AM Central European Time, 5 days per week, including possible weekend rotation. - Reliable internet connection, quiet work environment, and ability to work independently as a freelancer. - Strong problem-solving skills, attention to detail, and clear written communication. Preferred Qualifications - Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support. - Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows. How to Apply Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the English-Spanish Bilingual Tier 2 Technical Support Representative in Doral, FL vacancy

Case Worker 2 (Housing and Employment Specialist)
...Full-Time Case Worker 2 (Housing and... ...development of family support plans and monitors its... ...mentors, and provides technical assistance as needed.... ...environment. Must be bilingual, English and Spanish. Any appropriate combination... .... Our physicians represent more than 100 specialties...
Bilingual
English language skills
Spanish language skills
Full time
Temporary work
Work at office
Local area
Worldwide
Night shift
Weekend work
Afternoon shift
University of Miami
Doral, FL
4 hours ago
Assembler 2 and Material Handler (2nd shift - 4:30 pm - 12:30 am)
...Description Job Description We are looking for "Assembler 2 and Material Handlers" for a 2nd shift - (Monday through... ...pm - 12:30 am) - (over time as needed). Must be FULLY BILINGUAL, SPANISH and ENGLISH Able to stand entire shift Assembler 2 - will be...
Bilingual
English language skills
Spanish language skills
Monday to Friday
Shift work
Afternoon shift
Staffing Specifix
Miami Lakes, FL
6 days ago
Insurance Underwriter Agent
$16 - $17 per hour
...making informed decisions, and supporting the agency's production... ...Qualifications Valid Florida 4-40 or 2-20 Insurance License (... ...both written and verbal Bilingual (English/Spanish) preferred Familiarity... ...Access to top-tier training and carrier resources...
Bilingual
English language skills
Spanish language skills
Hourly pay
Flexible hours
GoldenTrust Insurance
Doral, FL
1 day ago
Insurance Account Manager
$60k - $80k
...policy servicing Deliver top-tier customer service and... ...with our team and overseas support to streamline workflows What... ...For 4-40 license required , 2-20 preferred (hybrid flexibility... ...personal or commercial lines) Bilingual (English & Spanish) is a big plus Experience with...
Bilingual
English language skills
Spanish language skills
Full time
Overseas
PrismHR
Doral, FL
2 days ago
Research Associate 2 - ECHO
...this tip sheet.Research Associate 2 ECHO The Research Associate 2, GAB... ...Writes extramural proposals to gain support when appropriate. Collects, prepares... ..., and study participants’ homes. Bilingual proficiency in either English/Spanish or English/Creole required due to large...
Bilingual
English language skills
Spanish language skills
Full time
Temporary work
Local area
University of Miami
Coral Gables, FL
3 days ago
Continuous Improvement Engineer
$24 per hour
...RESPONSIBILITIES Support the... ...related field. ~2–5 years of experience... ...supervisors. ~ Fluent English and Spanish, written and... ...operations | Language: Bilingual – English and... ...team meetings and tiered management routines... ...desirable. Technical Skills – Required...
Bilingual
English language skills
Spanish language skills
Full time
Monday to Friday
Shift work
GHT Limited
Doral, FL
3 days ago
Associate Attorney
...regularly meet with clients, virtually and in person. MUST BE BILINGUAL, English and Spanish. Case load will be primarily focused on removal matters... ...that the associate atty will immediately have help from 1-2 assistants at any given time. Standard employee benefits include...
Bilingual
English language skills
Spanish language skills
Immediate start
Estrella Law
Doral, FL
3 days ago
Proposal Specialist
$65k - $75k
...$75k base Bid & Proposal Specialist (Bilingual – English / Spanish) Hybrid | Miami, FL Compensation: $65k... ...of Sales, Strategy, and Operations , supporting high-impact client opportunities through... ...We’re Looking For Required Experience 2+ years of hands-on experience managing...
Bilingual
English language skills
Spanish language skills
Local area
MOHR Talent
Doral, FL
3 days ago
Immigration Paralegal
...special travel permits. The practice offers support for employment authorizations and... ...-centered service. Qualifications Bilingual English and Spanish. Fluency in Spanish and English required... ...waivers preparation experience. Minimum of 2 years of experience as an Immigration...
Bilingual
English language skills
Spanish language skills
Full time
Work at office
Work visa
LAW OFFICE OF ISABEL M. MARTINEZ
Doral, FL
1 day ago
Security Supervisors
$13 - $15 per hour
...Florida Must have a valid Florida Drivers License Minimum 2 years of Security experience Must have your own reliable transportation... ..., and overnight Professional demeanor and appearance Bilingual English and Spanish preferred but not required Must have a SmartPhone Able to...
Bilingual
English language skills
Spanish language skills
All shifts
Night shift
Nation Security
Doral, FL
11 hours ago
Quality Assurance Manager
$70k
...you to be constantly monitoring the production floor and run the team of 2 under you. Qualifications 2+ years in a Quality Role Must have Bachelor's Degree Must be bilingual. (English and Spanish) Knowledge of Batch Record creation and implementation Knowledge of 21 CFR...
Bilingual
English language skills
Spanish language skills
Work at office
Monday to Friday
Atlas Packaging & Displays
Doral, FL
2 days ago
HR Coordinator
...is looking for an HR Coordinator to support onboarding and HR. This role is ideal... ...~ Bachelor's degree preferred ~1-2+ years of Human Resources, Recruiting... ..., or HR Administration experience ~ Bilingual English and Spanish ~ Strong administrative and organizational...
Bilingual
English language skills
Spanish language skills
Work at office
Leeds Professional Resources
Doral, FL
23 days ago
Medical Call Center Representative
$18 per hour
...Medical Call Center Representative Miami, FL | Hybrid | $18/hr | Monday-Friday Make a Real Difference... ...social work or human services (required) 2+ years of experience in social work or human services Bilingual in English and Spanish (required) 45+ WPM typing speed...
Bilingual
English language skills
Spanish language skills
Permanent employment
Contract work
Local area
Monday to Friday
Flexible hours
MOHR Talent
Doral, FL
11 hours ago
Immigration Paralegal
$25 - $30 per hour
...is seeking a proactive and bilingual Immigration Paralegal to join... ...necessary documentation to support immigration cases. Draft and... ...Communicate with clients in English and Spanish. Qualifications Associate degree... ...start to finish. Minimum of 2 years of experience as a...
Bilingual
English language skills
Spanish language skills
Hourly pay
Work at office
Jarbath Pena Law Group Pa
Doral, FL
11 hours ago
Sanitation Lead
...strong leadership skills to support the Sanitation Supervisor by... ...School Diploma or GED required; technical training or food safety certification is a plus.2+ years of sanitation... ...communicate effectively in English (bilingual in Spanish or other languages is a plus...
Bilingual
English language skills
Spanish language skills
Night shift
Pacific American Fish Company
Doral, FL
11 hours ago
Accounting Clerk
...better opportunity to become part of our leadership team. Bilingual preferred (English and Spanish) Enjoy our truly unique benefits! We offer: ~... ...) 3 weeks, (Producers) 1 week after 1 year of service, 2 weeks after 2 years of service, 3 weeks after 5 years of...
Bilingual
English language skills
Spanish language skills
Toyota Of North Miami
Doral, FL
11 hours ago
Liability Claims Adjuster
...hybrid work schedule: three (3) days in the office and two (2) days remote. Join a Team Built on Excellence and... ...communication skills. Experienced in problem-solving and organizational skills. Bilingual in English and Spanish preferred but not required. #J-18808-Ljbffr...
Bilingual
English language skills
Spanish language skills
Work at office
Local area
Remote work
Work from home
Ascendant Insurance Solutions
Doral, FL
3 days ago
Payroll Administrator
...review, compliance questions, and day-to-day support. You will be reviewing submissions for... ...— timely tax filings, year‑end W‑2 processing, and regulatory adherence Required Qualifications Bilingual — English and Spanish fluency required (written and verbal) Minimum...
Bilingual
English language skills
Spanish language skills
Full time
Work at office
Local area
INTERACTION 24 LLC
Doral, FL
1 day ago
Insurance Sales Agent
$17 - $28 per hour
...we empower our agents with the tools, support, and opportunities they need to succeed... ...hour Uncapped Commission Structure $2,500 Signing Bonus Bonus... ...with excellent time management Problem-solving and negotiation skills Bilingual (Spanish/English)...
Bilingual
English language skills
Spanish language skills
Hourly pay
Relocation package
Flexible hours
GoldenTrust Insurance
Doral, FL
4 days ago
Regional Recruiter
$45k - $50k
...skills Strong understanding and ability to recruit at all levels of the organization Bilingual English and Spanish Strong negotiation and persuasion skills Proficient computer skills At least 2 years’ experience recruiting Experience sourcing passive candidates through cold...
Bilingual
English language skills
Spanish language skills
Local area
Paramount Residential Mortgage Group
Doral, FL
11 hours ago
Bilingual Public Benefit Specialist
...financial assistance programs. This role supports accurate application submission,... ...as assigned. Qualifications 1–2 years of experience in the healthcare... ...on hospital financial matters. Bilingual proficiency in Spanish and English. Understanding of revenue‑cycle processes...
Bilingual
English language skills
Spanish language skills
Hourly pay
Local area
Ensemble Health Partners
Doral, FL
11 hours ago
Personal Injury Litigation Attorney
$100k - $150k
...of the local office for the market you support. Note: Candidates must be actively barred... ...JD from an accredited law school 2+ years of personal injury experience (... ...manage deadlines in a busy environment Bilingual English/Spanish is a plus Why You Will Love Working Here...
Bilingual
English language skills
Spanish language skills
Full time
Work at office
Local area
Orionplacement
Doral, FL
4 days ago
Physician Assistant
...and provides administrative support services such as scheduling... ...histories. Minimum Job Requirements 2 years of customer service... ...experience preferred. Bilingual: English/Spanish highly preferred. Knowledge... ...review and signature. Ability to represent department/function in a...
Bilingual
English language skills
Spanish language skills
Work at office
Nicklaus Children's Health System
Doral, FL
11 hours ago
Service Coordinator
...LTSS Service Coordinator – Case Manager (Bilingual Spanish/English) Location: Broward County (primarily... ...develop comprehensive Person‑Centered Support Plans (PCSP), and support interdisciplinary... ...Minimum: BA/BS degree; at least 2 years of experience with a social‑work...
Bilingual
English language skills
Spanish language skills
Temporary work
Work at office
Local area
Monday to Friday
The Elevance Health Companies, Inc.
Doral, FL
3 days ago
Director of Commercial Operations
...and key business partners. Support agents in managing... ...department. Qualifications Active 2-20 General Lines License... ...in an insurance setting. Bilingual proficiency in English and Spanish required. Strong... ...quotes, policy updates, and technical support at the phone number...
Bilingual
English language skills
Spanish language skills
Work at office
Univista Insurance
Doral, FL
11 hours ago
Senior Financial Analyst
$90k - $100k
...poster from Segrera Associates Seeking a bilingual (English & Spanish) Senior Financial Analyst for a... ...private equity stakeholders, while also supporting cost analysis across manufacturing operations... ..., FL $100,000.00-$110,000.00 2 weeks ago Miami, FL $65,000.00-$85,00...
Bilingual
English language skills
Spanish language skills
Full time
Summer work
Internship
Work at office
Segrera Associates
Doral, FL
3 days ago
On- Site Tax Preparer
..., gaining hands-on experience and expanding your skill set.Bilingual in English and Spanish is REQUIRED.## Key## Responsibilities* Prepare and file individual... ...* Experience preparing and filing tax returns 2 years min.* Proficient in Microsoft Excel and Word* Strong...
Bilingual
English language skills
Spanish language skills
Full time
Seasonal work
Immediate start
Flexible hours
ShiftClicks
Doral, FL
11 hours ago
Billing Clerk
$23 - $28 per hour
...owe Schedules Requirements 2 years or more of automotive... ...strongly preferred Bilingual English/Spanish required Administrative Skills... ...insurance and retirement plans. Supportive work environment with... ...work with a dynamic team and represent top luxury automotive brands...
Bilingual
English language skills
Spanish language skills
Flexible hours
Murgado Automotive Group
Doral, FL
3 days ago
Employee Benefits Specialist
$25 - $30 per hour
...configuring plans in Employee Navigator, supporting client communication, creating... ...schedule Requirements and Qualifications: 2+ years as a Benefits Platform... ...work independently and meet deadlines Bilingual in Spanish and English preferred Strong sense of confidentiality...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Work at office
Monday to Friday
IsoTalent
Doral, FL
3 days ago
Color Matcher/Batch Maker- Famis
...cost. Our objective is to support the entire purchasing process... ...in final products. Technical Proficiency: Knowledge of... ...fast-paced environment. Bilingual in both English and Spanish Education and Experience:... .... Experience: Minimum of 2 years of experience in color...
Bilingual
English language skills
Spanish language skills
Full time
Weekday work
PSE Group
Doral, FL
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to English-Spanish Bilingual Tier 2 Technical Support Representative. Be the first to apply!