Smart Home Consultant

Main Responsibilities Deliver in-home consultations and assessments Recommend smart home and security solutions based on customer goals Install and activate security hardware, cameras, IoT devices, and smart home products Integrate new products with the customer’s existing setup Troubleshoot and resolve technical questions Complete customer onboarding and product education Build long-term customer confidence through proactive support Identify upsell opportunities that strengthen home protection Qualifications High school diploma or equivalent. Valid driver’s license and clean driving record required; additional licensing may be needed based on location. Strong customer‑focused communication skills. Technical aptitude with smart device ecosystems and connected technologies. Ability to understand how multiple products interact within a home network. Advise customers on the best system design and setup to support their safety goals. Continuous learner who adapts to new tools and technologies. Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions. Pay & Benefits Hourly Pay: $17.00 Earning Potential: With uncapped commissions, job‑completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually. Training Pay: For your first three weeks, you’ll earn $320 per week as you complete hands‑on training and learn the systems, tools, and technology that set you up for long‑term success. Benefits Medical, dental, and vision insurance 401(k) with company match Tuition reimbursement Company vehicle Short‑ and long‑term disability, life insurance, and well‑being programs Paid time off Culture of professional development and career growth opportunities Flexible work schedule to accommodate you and your customers’ needs Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance. ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. #J-18808-Ljbffr ADT