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Front Desk Agent (Curator)

$27.53 per hour

Cavallo Point

Front Desk Agent (Curator) (Sausalito, CA) All qualified applicants will receive equal employment opportunity. Job Responsibilities Register guests upon arrival and ensure accurate check‑in. Perform cashiering functions for guests during stay and at check‑out. Account for all cash and credit transactions; reconcile at shift end and secure cash band. Check guests out upon departure following check‑out procedures. Maintain structured guest registration files (alpha order and bucket file). Conduct daily registration verification (bucket check). Address guests by name at all opportunities. Understand and implement reservation process for social and group guests; use reservation and property management systems. Know all aspects of the hotel (room types, rates, packages, meeting rooms). Keep a clean, orderly work area and ensure supplies are available. Be friendly and courteous to guests, management, and colleagues. Pass shift information on to next shift; receive prior shift information. Prepare daily expected arrivals: audit, group, pre‑block/pre‑register, optimize labor. Print necessary reports and distribute to departments. Monitor late checkouts; resolve discrepancies; communicate with housekeeping. Select vacant turndown rooms for potential walk‑ins. Work effectively under pressure. Stay knowledgeable in technology and systems required. Follow all fire & safety procedures per employee handbook. Conduct oneself professionally and adhere to grooming policies. Be environmentally conscious as hotel strives to be green. Keep attention focused, limit cell phone use while working. Qualifications High school diploma or equivalent; acceptable work experience. Natural enthusiasm, organized, able to manage diverse multitasking. Excellent communication skills, pleasant personality, eye contact. Ability to write, read, count, file accurately. Ability to stand for long periods. Clear sight and hearing; proper etiquette. Proficiency with hotel software and property management systems. Ability to work in a fast‑paced environment. Benefits Generous Paid Time Off program Health Insurance Options Company‑matching 401(k) Retirement Option Job training Promotion from within Employee discounts on dining and hotel stays Free parking Compensation & Hours Pay rate: $27.53 per hour plus commissions. Full‑time, non‑management position. Shift schedules based on hotel needs. #J-18808-Ljbffr

Vacancy posted 3 days ago
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