Receptionist Santa Clarita, CA 91321 | Full-Time

Job Title

Job Description

Responsibilities

Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.

Retrieves messages from voice mail and forwards to appropriate personnel.

Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

Coordinates guestroom reservations.

Maintains current list of residents who are hospitalized.

Updates appointment calendars, including transportation and beauty calendars, as directed.

Receives, sorts, and routes mail, and maintains and routes publications.

Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).

Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.

Performs other clerical duties as needed, such as filing, photocopying, and collating.

Orders, receives, and maintains office supplies.

Collects rent checks from residents and family members and provides needed information to bookkeeping for billing.

Collects money for store purchases and meal tickets, etc.

May drive company vehicle from community to social and other various destinations (only if required by community).

May perform other duties as assigned.

Qualifications

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Basic First Aid and CPR certification where required.

Must successfully complete all Atria specified training programs.

Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.

Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.

Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.

At Atria, we believe our employees deserve the opportunity to flourish at work and in life. Through Flourish at Atria, our comprehensive benefits program, we offer resources and opportunities designed to support your health, financial well-being, and professional growth.

• Medical, dental, life, and vision coverage options
• Paid holidays & PTO
• 401(k) employer match
• Career development, including tuition reimbursement (US-based communities), professional training programs, and mentoring opportunities
• Employee recognition programs, referral programs, and employee discounts

*Enrollment in benefits varies by employee classification

To us, flourishing means more than having a job. It means having access to resources and opportunities that support you as a whole person. Join Atria and discover a career where you can make a difference while building a future of your own.

It's Easy to Apply Online Select the "Apply Now" button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select "Submit" when done you'll receive a confirmation email shortly thereafter. Keep your login and password handy as you'll need it throughout the hiring process. Application Review Every application is given due consideration. If your experience and skills are aligned with the job requirements, we'll contact you to schedule an interview. Interviews & Assessments Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments. Offer Letter If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you'll sign electronically, return to us and can download for your records. Post-Offer Hiring Process You'll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. Check-ins from your future team As turnaround times vary for screening results, we'll provide any needed updates and let you know what to expect for your first day on the job. First day and onboarding Congratulations we're excited to have you join our team! Onboarding varies by position, but on your first day at Atria you'll typically meet coworkers, take a workplace tour and begin any required training.