Front Desk Coordinator

Benefits:

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Front Desk Coordinator – SmileWorks Children’s Dentistry & Orthodontics (Full-Time | No Weekends) ✨ Location: Tallahassee, FL | In-Office Only

Do you have a passion for working with children and making families feel welcome? SmileWorks Children’s Dentistry & Orthodontics is searching for an enthusiastic, detail-oriented Front Desk Coordinator to be the smiling face of our pediatric dental and orthodontic practice.

We pride ourselves on delivering exceptional care in a warm, fun, and fast-paced environment. If you’re organized, upbeat, and have experience running the front lines of a busy dental practice, we’d love to meet you!

What You’ll Do:

Serve as the first point of contact for patients and families

Manage patient check-in/check-out and the flow of the front office

Schedule and confirm appointments to optimize provider schedules

Answer phone calls, respond to inquiries, and guide patients through treatment logistics

Verify dental insurance eligibility and gather documentation

Support the registration and intake process with speed and accuracy

Ensure smooth day-to-day operations by following SmileWorks procedures and policies

What You Bring:

Minimum of 3 years of front office experience in a dental practice (REQUIRED)

Proven track record of exceptional customer service

Excellent communication, organizational, and problem-solving skills

High emotional intelligence and a positive, team-focused attitude

Proficiency in dental scheduling and insurance verification

Comfortable with Microsoft Office (Word, Excel, Outlook)

Familiarity with OpenDental, Dentrix, or other dental practice management software is a plus

Experience in pediatric or orthodontic offices is a plus

Benefits We Offer:

Full-time, Monday–Friday schedule (no weekends!)

401(k) with employer match

Health, dental & vision insurance

Paid time off & holidays

Employee discounts

Ongoing training and a supportive, growth-focused culture

Additional Details:

Must be able to commute to our Tallahassee office

Must be able to relocate before start date if moving from outside the area

Join a team that celebrates smiles every day. Apply now and become part of a workplace that values compassion, professionalism, and making a difference—one child at a time!

About Us

At SmileWorks Children's Dentistry and Orthodontics, we're more than just dental professionals – we're smile architects, confidence builders, and dedicated partners in our patients' oral health journey. Our mission is to create a positive, lasting impact on every smile that comes through our doors!