Front Desk Agent

Job Overview

Murphy Painters, Inc., a leading painting company specialising in high-quality commercial and residential projects, is seeking a professional and welcoming Front Desk Agent to join our team. As the first point of contact for our company, you will play a crucial role in creating a positive and lasting impression on our clients. This is a full-time position based in our offices in Nevada and Texas, United States . The successful candidate will be an organised, articulate, and proactive individual dedicated to providing exceptional administrative support and customer service, reflecting our company's commitment to excellence and quality craftsmanship.

Job Title: Front Desk Agent

Employment Type: Full-time

Location: Nevada, Texas, United States

Salary: $45 - $55 per hour

Responsibilities

* Serve as the first point of contact for clients and visitors, both in person and over the telephone, ensuring a professional and friendly experience.

* Manage a multi-line phone system, directing calls to the appropriate personnel and taking detailed messages.

* Respond to all email and website enquiries in a timely and courteous manner.

* Schedule client consultations and project appointments, coordinating with our project management and sales teams.

* Maintain a clean, organised, and welcoming reception area.

* Perform general administrative duties, including filing, data entry, and managing incoming and outgoing post.

* Provide administrative support to other departments as required to ensure smooth office operations.

* Assist clients by providing information about our interior and exterior painting services.

Qualifications

* Proven experience as a Front Desk Agent, Receptionist, or in a similar administrative role.

* Exceptional verbal and written communication skills with a professional telephone manner.

* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

* Strong organisational and time-management skills, with the ability to multitask effectively.

* A proactive and positive attitude with excellent problem-solving abilities.

* High level of professionalism and a commitment to delivering outstanding customer service.

* A high school diploma or equivalent; further qualifications in office administration are a plus.

* Experience within the construction or trade services industry is desirable but not essential.