Veteran Service Assistant

Do you want to make a difference in the lives of veterans? Are you calm under pressure, compassionate, and committed to safety?Join U.S.VETS, the leading nonprofit working to end veteran homelessness, as a Veteran Service Assistant. This frontline role is essential to providing daily support and ensuring a safe, respectful, and structured living environment for the veterans we serve.*Key Responsibilities** Veteran-Centered Service: Deliver daily essential services such as meals, hygiene supplies, and shelter with dignity and care.* Customer Service Excellence: Support veterans with their needs, concerns, and transitions—including move-ins and move-outs—while maintaining a client-first approach.* Conflict Resolution & De-escalation: Respond to and help prevent verbal and physical altercations; document incidents and report to site leadership promptly.* Safety & Emergency Procedures: Implement and uphold all safety protocols, including bed checks, emergency response actions, and room inspections to ensure a clean and hazard-free facility.* Team Collaboration: Work closely with clinical and residential staff to maintain a therapeutic and supportive environment.* Facility Upkeep: Assist with facility cleanliness, maintenance, inventory supply needs, and preparation for inspections.* Routine Monitoring & Documentation: Maintain logs, reports, and documentation of services, safety checks, and client interactions.* High School Diploma or equivalent required.* Experience working with veterans, individuals in recovery, or similar populations preferred.* Strong interpersonal and communication skills.* Ability to remain composed in high-stress situations and apply sound judgment.* Commitment to fostering a safe, sober, and respectful environment.* Basic computer literacy.* Valid driver’s license preferred (company vehicle use may require additional training and insurance eligibility).*Why U.S.VETS?** Be a part of a mission-driven team dedicated to helping those who served our country.* Gain meaningful experience in residential services, case coordination, and veteran care.* Access opportunities for growth, training, and impact in the nonprofit sector.Work Location: In person #J-18808-Ljbffr