American Girl Asset Protection Associate (Seasonal)

The Seasonal Asset Protection Associate is located at the American Girl Retail Flagship New York location and reports directly to the Asset Protection Manager. This position is responsible for maintaining a safe environment for American Girl customers and employees, as well as safeguarding company assets. The individual we seek is able to multi‑task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment. Responsibilities Maintain a safe environment for American Girl customers, guests, and store employees by monitoring and correcting safety concerns and controlling customer traffic when needed. Provide external and internal customer service in a positive, friendly, and professional manner and diffuse escalated situations. Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and apply knowledge of civil and criminal laws related to retail security. Serve as a safety mentor for store employees and lead by example. Qualifications One to two years of loss prevention, law enforcement, criminal justice, military, or security experience (preferred). State-specific license (required). Working knowledge of Microsoft Word, Excel, and Outlook (preferred). Demonstrated ability to work with a broad and diverse workforce and customer base, including working with children (preferred). Must be available to work evening, overnight, weekend, and holiday shifts. Mattel is an affirmative action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities. #J-18808-Ljbffr Mattel, Inc.