ServiceNow Technical Consultant

ServiceNow Technical Consultant

We are looking for a “ServiceNow Technical Consultant”

Location: Toronto, ON (Remote)

Job Type: Full Time

Job Description:

We are seeking a Sr. ServiceNow Technical Consultant that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements

Top 3 skills- ServiceNow Service Mapping, Discovery, CMDB and CSDM

What we offer:

• The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
• Unrivalled investment and training in you and your career
• Stimulating environment offering ongoing learning opportunities
• Culture of innovation and inspiration- Competitive salary and generous benefits
• A very flexible and creative environment for everyone.

Role and Accountabilities:

• We are seeking a highly skilled and experienced ServiceNow Technical Consultant with a minimum of 5 years of hands-on experience, specifically within the IT Operations Management (ITOM) module.
• The successful candidate will be responsible for designing, implementing, configuring, and supporting ServiceNow ITOM solutions for our clients, ensuring these solutions align with business objectives and best practices.
• This role requires deep technical expertise, strong problem-solving abilities, and excellent communication skills to effectively engage with stakeholders and project teams.
• Candidates will be experienced in leading ServiceNow engagements end to end, In addition,
• the successful candidate(s) will be responsible for, but not limited to, the following duties:
• Develop and customize ServiceNow applications, focusing on IT Asset Management
• Lead the technical design, implementation, and configuration of ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Operational Intelligence, and Cloud Management.
• Conduct workshops and gather requirements from clients to understand their IT operations challenges and translate them into actionable ServiceNow solutions.
• Develop and maintain technical documentation, including design specifications, architecture diagrams, and test plans.
• Perform system integrations between ServiceNow and other enterprise systems using various integration methods (e.g., REST, SOAP, JDBC, Mid Server).
• Develop custom applications, workflows, and integrations within the ServiceNow platform using JavaScript, Glide Record, UI Policies, Business Rules, Script Includes, and other platform capabilities.
• Provide expert guidance on ServiceNow ITOM best practices, architectural considerations, and solution scalability.
• Collaborate with project managers, business analysts, and other technical consultants to ensure successful project delivery.
• Perform unit, integration, and user acceptance testing to ensure the quality and functionality of implemented solutions.
• Troubleshoot and resolve complex technical issues related to ServiceNow ITOM implementations.
• Train clients and internal teams on ServiceNow ITOM functionalities and administration.
• Stay up-to-date with the latest ServiceNow features, releases, and industry trends, particularly within the ITOM space.

Qualifications Skills and Experience Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of direct, hands-on experience implementing and supporting ServiceNow solutions.

Please send me your updated resume ASAP with below details :

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Best Regards,

Aditya Srivastava (IT Recruiter)

Jconnect Infotech Inc. 168 Barclay Center Ste. 347 Cherry Hill, NJ 08034 Email: View email address on click.appcast.io.