Lead Technician

Job Description

Job Description

Sparkle Squad is a leading home services company specializing in high-quality interior & exterior cleaning services and full service Christmas & Holiday lighting installation for both residential and commercial clients. We pride ourselves on strong processes bolstered by intuitive equipment technology, allowing us to focus our energy toward delivering high-quality results creating happy customer in the Chicagoland suburbs.

Responsibilities:

• Deliver exceptional service: Execute our service offerings which include: interior & exterior window cleaning, pressure & soft washing, gutter cleaning, and full service Christmas and Holiday lighting services with precision and attention to detail.
• Teamwork: Collaborate effectively with crew members to complete jobs safely, efficiently, and professionally.
• Communication : Clear interaction with the Sparkle Squad team members, customers; handling customer inquiries, providing feedback, and resolving issues like job delays due to weather.
• Customer Focus: Communicate clearly with clients on-site, addressing questions and ensuring their satisfaction and expectations are met.
• Safety First: Follow all safety protocols and procedures to maintain a safe working environment for yourself and your team.
• Equipment & Vehicle Maintenance: Take pride in your tools by maintaining the upkeep of tools, supplies, and company service vehicles.
• Client Relations: Maintain strong relationships with clients to understand their needs and preferences, and continuously strive to exceed their expectations.
• Self Starter:  Ability to deliver service work orders and leading other Technicians at the direction of the Operations Manager.

Whats in it for you?

• Paid Training: Training will be paid from on-boarding through to continuous training opportunities along your career journey.
• Dynamic pay structure: Our incentive based pay structure rewards you for your efforts, high quality service, and happy customers.
• Advancement opportunities: Our growing business allows you take on additional responsibilities including expanded roles based on career aspirations.
• Commission: Take advantage of strong service delivery by identifying new service opportunities and customers and receive commission pay for your efforts.

At Sparkle Squad, operations isn’t about “keeping the lights on” — it’s about building something exceptional. We’re a fast-growing, premium service brand that values structure, accountability, and people who take pride in running a tight ship. As a Service Technician, you will have real influence, and the opportunity to shape how the business runs day-to-day and be rewarded for your efforts.

We believe great operations create great customer experiences — and we invest in the people who make that happen. You’ll work alongside driven leaders, manage teams that want to win, and operate within clear systems that allow you to focus on improvement, not chaos. If you’re someone who thrives on organization, leadership, and seeing your standards reflected in the field every day, this is a place where your work truly matters.

Company Description

At Sparkle Squad, operations isn’t about “keeping the lights on” — it’s about building something exceptional. We’re a fast-growing, premium service brand that values structure, accountability, and people who take pride in running a tight ship. As a Service Technician, you will have real influence, and the opportunity to shape how the business runs day-to-day and be rewarded for your efforts.\r\n\r\nWe believe great operations create great customer experiences — and we invest in the people who make that happen. You’ll work alongside driven leaders, manage teams that want to win, and operate within clear systems that allow you to focus on improvement, not chaos. If you’re someone who thrives on organization, leadership, and seeing your standards reflected in the field every day, this is a place where your work truly matters.