Lead Kennel Assistant

Join Sugar Hill Animal Hospital, a dedicated small animal practice where quality medicine and compassionate care define our mission. We are proud to be AAHA Accredited, reflecting our unwavering commitment to the highest standards in veterinary care. This dedication is evident in the trust we have built within the community, shown by our excellent 4.6-star Google rating. We are looking for talented teammates ready to step into a supportive environment and do your best work every day. When you join our team, you become part of a larger supportive structure designed to help you achieve your professional goals. We believe in investing in our teammates, offering programs and resources aimed at career advancement, whether you seek to become a credentialed technician or move into leadership roles. Our goal is to ensure you have the educational opportunities and mentorship necessary to continually grow your skills and succeed professionally within the field. At Sugar Hill Animal Hospital, we focus intently on delivering advanced diagnostic and surgical capabilities. You will work within a modern facility equipped to handle complex cases, offering services including specialized Ultrasound and advanced Orthopedics. Furthermore, our clinical culture provides opportunities for consultation and collaboration, giving veterinarians access to internal specialty resources to ensure we are always exploring the best possible outcomes for our patients. Job Description Your Impact as a Lead Kennel Assistant As the Lead Kennel Assistant, you are the primary caretaker for our boarding and hospitalized guests, ensuring they receive the highest quality daily care, feeding, and exercise. You serve as a critical line of defense for our patients' health, paying close attention to signs of stress or illness and promptly notifying the medical team when attention is needed. You will also manage client interactions during check‑ins and check‑outs, ensuring accurate documentation and a welcoming experience for both pets and their owners. Your Impact Will Include: Providing Compassionate Care: You will provide daily care to boarding pets and hospitalized patients, including feeding, watering, and exercising them according to schedule. Managing Admissions and Discharges: You'll handle check‑ins and check‑outs, talking with owners, recording feeding/medication instructions, labeling belongings, and ensuring every pet goes home clean and happy. Monitoring Patient Health: You will walk through the kennel area regularly to check for abnormal activity (vomiting, diarrhea, stress), properly marking records and reporting issues to doctors and technicians immediately. Administering Medications: You will administer medications and flea/tick control to pets boarding with us, accurately recording instructions on the kennel medication board. Maintaining a Clean Environment: You'll clean and disinfect cages, runs, yards, litter boxes, and bowls using proper protocols and personal protective equipment (PPE) to control infectious diseases. Delivering TLC: You will perform extra "TLC" playtimes, walks, or baths for clients who have requested special attention for their pets. What You'll Bring to the Team Confidence around animals and pets. Knowledge of proper animal restraint techniques and infectious disease control. Must be 16 years of age or older. Must be in the process of obtaining or have attained a high school diploma or equivalent. Reasoning, remembering, and language ability (reading, writing, and speaking English) to perform duties proficiently. A commitment to maintaining our Core Values and Mission Statement. How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive hourly rate or salary based on your experience and role. We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates. Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage. Commitment to Growth We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices. Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com . Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow . Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care. Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly. Location: Cleveland Road Animal Hospital Inc Location: Atlantic Animal Hospital & Pet Care Resort Location: Clarkesville Veterinary Hospital Location: Carpenter Animal Hospital and Pet Inn Location: North Dallas Veterinary Hospital #J-18808-Ljbffr Sugar Hill Animal Hospital