Human Resources Liaison

HR Liaison

The HR Liaison provides support to the Human Resources department. Responsibilities include:

• Providing guidance to resolve employee issues.
• Assisting employees in complying with company policies.
• Researching and responding to employee questions, escalating complex issues as necessary.
• Ensuring company's compliance with internal policies, state and federal regulations.
• Coordinating with Payroll to execute accurate employee paychecks. Ensuring accurate employee time reporting.
• Maintaining compliant employee files, including processing information changes in online HR administration systems.
• Assisting in managing FMLA, STD, LTD, and workers compensation claims.
• Facilitating company hiring activity and the onboarding process. Producing offer letters, conducting pre-employment checks and assessments.
• Communicating deadlines to employees to manage their benefits, performance and other annual responsibilities.
• Offboarding terminating employees. Conducting exit interviews, gathering property and corresponding with state unemployment agency as needed.
• Assisting HR leaders with managing violations of company policy.

Knowledge, Skills and Abilities:

• Bachelor's Degree required, with a concentration in HR or Business Administration preferred.
• 1-2 years of Human Resources experience required.
• Certification in Human Resources (PHR or SHRM-CP) preferred, but not required.
• Competence in employee relations with strong communication skills.
• Ability to make recommendations to resolve problems and ensure policies are upheld.
• Comfort using Microsoft Office and Human Resources administration systems.

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

USI ONE Advantage® delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.

We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we're working together as ONE to build a better future.

Our award-winning I'm With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Recognized as one of Insurance Business America's Top Insurance Employers eight consecutive years (2018-2025). Named to Business Insurance's annual list of the Best Places to Work in Insurance six years in a row (2020-2025). Named to Fortune's Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025). Certified as a Great Place To Work two years in a row (2024-2025).

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as 12 paid holidays.

This is a Paid Time Off/Paid Sick Leave eligible position, 18 days per year. This is a bonus eligible position with a target incentive of 5%. Salary Range: $60,000 - $75,000