Veterinary Technician Supervisor - Emergency

Supervisor - Emergency Veterinary Technician

Westford Veterinary Emergency & Referral Center | Westford, Massachusetts

Westford Veterinary Emergency & Referral Center is looking for a compassionate and motivated Emergency Technician Supervisor to help lead our emergency and critical care team. In a setting where every moment matters, this role is key to supporting both patients and the people caring for them. You'll work closely with hospital leadership to create a strong, collaborative environment where your team feels supported and empowered to deliver exceptional care. This is a full-time position.

At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our innovative environment means you'll get to work with specialists of all stripes and practice cutting edge care! As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

WVERC is a comprehensive 24/7 emergency and specialty hospital providing advanced care across emergency and critical care, surgery, internal medicine, neurology, ophthalmology, anesthesia and pain management, physical rehabilitation, and diagnostic imaging.

Veterinary Technician Supervisor - Emergency

WVERC in Westford, MA

Salary: $38.00-$42.00 /per hour based on experience

Schedule: Full-time; 3 12-hour shifts. Time allotted for admin duties. Schedule may change based upon the needs of the hospital/department.

What You'll Do

Team Leadership:

o Lead and support technical staff through daily guidance, coaching, and feedback

o Partner on hiring, onboarding, and performance management

o Foster a collaborative, accountable team environment

Workflow & Operations:

o Oversee daily workflow, staffing, and patient flow

o Delegate responsibilities to support efficient, high-quality care

o Identify and improve processes to enhance team efficiency

Patient Care:

o Ensure consistent, high-quality nursing care across the department

o Support treatments, procedures, and diagnostics as needed

o Maintain accurate and complete medical records

Client Experience:

o Support a smooth, professional client experience

o Guide team interactions and assist with resolving concerns

Operations & Compliance:

o Ensure adherence to hospital policies and regulatory standards

o Communicate updates and expectations clearly to the team

Training & Development:

o Lead onboarding and ongoing training

o Support team growth and skill development

Hospital Environment:

o Maintain a clean, safe, and organized hospital

o Ensure compliance with safety and infection control protocols

Our Comprehensive Benefit Package Includes:

Medical, dental, and vision insurance

401(k) with a total company match up to 4%, after 6 months of employment

Generous paid time off

Continuing education yearly allowance for skills development

Uniform allowance

Certification fees reimbursement (eligible employees only)

Mental Health Resources

Company paid bonding leave or applicable state provided bonding leave

Perks for Your Pets Too!

Because we know how much your pets mean to you, we offer special benefits designed just for them:

Pet Care: Discounts on veterinary services and products

Diagnostics: Savings on reference lab testing

Nutrition: Discounts on Purina pet foods

Insurance: Preferred rates with our pet insurance partner

Requirements:

Licensed, Registered, or Certified Veterinary Technician (or equivalent education/experience)

VTS in ECC strongly preferred

Minimum of 3 years of veterinary hospital experience

Previous leadership, training, or supervisory experience preferred

Strong communication and client service skills

Ability to multitask and thrive in a fast-paced environment

Able to lift 4050 pounds

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions. Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.