Client Specialist
Full-time
Image 360 Arbutus
Job Description
Job Description
We are seeking a Client Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We specialize in managing and delivering custom projects with lots of moving parts, and multiple decision makers. We work with local businesses, public universities, contractors, churches and many other industries. No matter how far we go or how big we get, we never want to forget our roots or our core values, and we are always available to speak with our clients and make new friends. Our employees are the key to our success
Company Description
We specialize in managing and delivering custom projects with lots of moving parts, and multiple decision makers. We work with local businesses, public universities, contractors, churches and many other industries. No matter how far we go or how big we get, we never want to forget our roots or our core values, and we are always available to speak with our clients and make new friends. Our employees are the key to our success
Vacancy posted 4 days ago
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