Business Analyst (Family Support Systems Analyst)

Job Description - Business Analyst (Family Support Systems Analyst) (260003DO) Organization Department of Children and Youth Email: View email address on click.appcast.io Work Location Children & Youth N. High Complex 246 North High Street Columbus 43215 Primary Location United States of America - OHIO - Franklin County - Columbus Job Description Join the team shaping Ohio’s child welfare and home visiting data systems. As a Family Support Systems Analyst you’ll provide technical and programmatic support for statewide platforms like Ohio SACWIS, BIC, ROM, and TEAM Ohio. You’ll help ensure these systems meet federal and state requirements while improving outcomes for children and families. Key Responsibilities Provide technical assistance to developers and contractors on child welfare. Interpret federal and state policies to guide system design and compliance, by creating business rules, workflow diagrams, data models and system specifications. Develop and test performance criteria, user scenarios, and data conversion plans. Create training materials, webinars, and user documentation. Deliver help desk support to county and private child welfare agencies and internal and external stakeholders. Conduct system trainings and monitor user engagement and system usage. Analyze data, generate reports, and support federal reporting requirements. Represent DCY at meetings, conferences, and public engagements. Preferred Qualifications Extensive knowledge in Microsoft Office applications, including Word, Excel, and PowerPoint. Previous experience with the Child Welfare population. Qualifications For positions involving process automation: 24 months recent experience in delivery of human services that included explaining and applying laws, policies & procedures mandated by the Ohio Department of Job & Family Services, and using human services legacy systems such as Ohio Benefits, SACWIS, SETS, or CCIDS. Minimum 6 months training or experience operating personal computers and using Microsoft Office system software (Word, Excel, PowerPoint). Alternatively, completion of undergraduate core coursework or two years of experience in social or behavioral science, pre‑medicine, business administration, public administration, human services, or a comparable field. Pay Information The starting salary will be Step1 of the salary range associated with this position. New hires advance to the next step after 6months and annually thereafter. The hourly rate ranges from $34.96 to $48.90, and the annual salary range is $72,717 to $101,712. Additional longevity supplements begin after 5years. Background Check Information Selected candidates will undergo a criminal background check. Prior convictions do not necessarily preclude consideration; each applicant’s record will be reviewed before exclusion. Travel Travel may be required as needed. Applicants must provide own transportation or, if required to operate a state vehicle, must have a valid driver’s license. Visa Sponsorship The Ohio Department of Children and Youth does not provide employment‑based visa sponsorship. Disability Inclusion Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State is committed to providing access, inclusion, and reasonable accommodation in accordance with the Americans with Disabilities Act and other applicable laws. Drug‑Free Workplace Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). This position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39). #J-18808-Ljbffr State of Ohio