Technical Project Manager

If you have an interest in digital engagement technologies and want to make a meaningful impact within a fast-growing organization, this Technical Project Manager role at Bridgeline Digital offers a strong opportunity for growth. You will work in a fast-paced environment with significant advancement potential while helping clients deliver high-performing digital experiences.

About Bridgeline Digital

Bridgeline Digital helps customers maximize the performance of their digital experiences, including websites, intranets, eCommerce platforms, and marketing initiatives. The Bridgeline Product Suite integrates search, web content management, eCommerce, marketing automation, social media, and web analytics into a unified platform.

Our technology supports organizations ranging from small and mid-sized businesses to Fortune 1000 enterprises. Bridgeline has been consistently recognized as a leader across Search, Content Management, Commerce, and Marketing Automation and has received multiple industry awards.

Role Overview

We are seeking a self-driven, experienced Technical Project Manager who can lead complex digital implementations while also contributing to the evolution of AI-powered solutions and service offerings.

This role requires a combination of strong project management expertise, technical understanding, and client-facing advisory skills. You will act as a trusted advisor to customers, guiding them from discovery through implementation while aligning solutions to business objectives.

Required: This role requires hands-on experience delivering and managing projects that involve Salesforce.

Key Responsibilities

• Serve as the primary point of contact for client implementations, acting as both project manager and strategic advisor
• Translate client goals into detailed business and technical requirements, including specifications that guide cross-functional teams
• Develop, manage, and execute project plans across multiple workstreams and stakeholders
• Monitor project progress, timelines, and deliverables to ensure successful execution
• Manage project budgets, including forecasting, revenue tracking, and profitability oversight
• Lead regular client status meetings, providing updates on progress, risks, and next steps
• Identify and mitigate risks, scope changes, and potential delivery gaps
• Provide strategic guidance to ensure solutions align with long-term client objectives
• Manage client expectations and maintain high levels of satisfaction through consistent communication and delivery quality
• Drive opportunity expansion through change requests, retainers, and new project proposals
• Support and guide clients in adopting Bridgeline products, including training and enablement
• Partner with internal teams including engineering, UX, data, and strategy to deliver integrated solutions.

Required Experience

• 5+ years of project management experience in digital or software implementation environments
• Proven experience managing projects involving Salesforce (required)
• Strong experience managing multiple concurrent projects, including planning, execution, and delivery
• Ability to translate business requirements into technical specifications and actionable tasks
• Excellent communication, presentation, and documentation skills
• Experience working with web technologies and software development lifecycles
• Familiarity with third-party platforms, integrations, and digital ecosystems
• Proficiency in project management and collaboration tools (e.g., MS Project, Jira, Confluence, MS Office)
• Experience with digital platforms such as Search, CMS, eCommerce, Web Analytics, or Marketing Automation.

Preferred Experience

• Experience with AI-enabled capabilities such as search, personalization, or analytics
• Experience collaborating with engineering and data science teams to deliver data-driven outcomes
• PMP certification or similar credentials
• Experience in B2B digital environments

What Bridgeline Offers

• Competitive salary, benefits, 401K, and paid time off
• Opportunities for career growth and professional development
• Exposure to modern digital engagement and AI-driven technologies
• A collaborative, innovative environment where individual contributions make an impact
• A fast-paced culture that values initiative, ownership, and continuous improvement