Live Chat Agent

AYS

About the job Live Chat Agent

Position: Live Chat Agent

Location: Remote

Company Overview:

AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.

Position Overview:

As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.

Key Responsibilities:

- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner

- Identify and resolve customer issues, escalating to the appropriate team members when necessary

- Utilize product knowledge and resources to provide accurate and helpful information to customers

- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics

- Collaborate with team members to continuously improve processes and procedures

- Maintain a positive and professional attitude at all times, representing the company's values and brand image

- Keep accurate records of customer interactions and follow up on any unresolved issues

- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers

Qualifications:

- High school diploma or equivalent

- Proven customer service experience, preferably in a live chat or online support role

- Excellent written and verbal communication skills

- Ability to multitask and handle multiple chat conversations simultaneously

- Strong problem-solving and decision-making skills

- Proficient in using chat and CRM software

- Ability to work in a fast-paced and dynamic environment

- Flexible schedule, including availability to work weekends and holidays if needed

We Offer:

- Competitive salary and benefits package

- Ongoing training and development opportunities

- A supportive and collaborative work environment

- Opportunities for growth and advancement within the company

If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Live Chat Agent in Atlanta, GA vacancy

Inbound Sales Representative
...transforms more than 210 million tires into raw materials for smart, sustainable products that improve our environment and people's lives. The Company is private equity-owned, has approximately 60 sites in the US and Canada, and nearly 4,000 employees. With innovative tools...
Suggested
Work at office
Local area
Lakin Tire West
Atlanta, GA
2 days ago
Inbound Sales Representative (Remote/Eastern Time)
$45.76k
...adherenceConduct in-depth initial consultation calls with familiesEducate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needsAct as the liaison between families and senior housing communities...
Suggested
Hourly pay
Work at office
Remote work
Work from home
Home office
Shift work
Weekend work
Afternoon shift
A Place for Mom
Atlanta, GA
5 days ago
Telemarketer - State Farm Agent Team Member
...Benefits: 401(k) Bonus based on performance Competitive salary Employee discounts ROLE DESCRIPTION: As aTelemarketer - State Farm Agent Team Member for Clyde Hill - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified...
Suggested
State-Farm-319b4913
Atlanta, GA
1 day ago
Telemarketer - State Farm Agent Team Member
...about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Stephen Cole - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve...
Suggested
For contractors
Work at office
Stephen Cole
Atlanta, GA
5 days ago
Part-Time Lead Generator - Perfect for Retirees!
$18 per hour
Join Generator Supercenter – The #1 Standby Generator Dealer! Are you retired and looking for a flexible, part-time job to earn extra income while staying active? Do you have sales experience and enjoy helping customers? If so, we have the perfect opportunity for you...
Suggested
Hourly pay
Extra income
Full time
Part time
Flexible hours
Generator Supercenter
Atlanta, GA
2 days ago
Inbound Call Center Agent
...clients with parking-related assistance. Position Summary We are searching for a professional and customer-focused Inbound Call Center Agent to assist customers with parking service inquiries and support operational coordination in Atlanta, GA. Key Responsibilities...
Hourly pay
Flexible hours
Park Core Group
Atlanta, GA
1 day ago
Inbound Sales Representative
$80k - $100k
nullEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Earn $80,000-$100,000+ Your First Year...
HairClub
Atlanta, GA
3 days ago
Inbound Call Center Agent
About the Role Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This role focuses exclusively on inbound communication, documentation, and...
Full time
Work at office
Modalways
Atlanta, GA
4 days ago
Outbound Sales Agent
...and build real income momentum. From day one, you’ll get scripts, live role play, call reviews, and hands‑on coaching; plus AI‑powered... ...tools so you improve fast and earn faster. The Outbound Sales Agent (OSA) creates opportunity through proactive outreach, turning forgotten...
Remote work
Weekend work
Weekday work
Justin Landis Group Real Estate
Atlanta, GA
1 day ago
Future Opening: Telemarketer - State Farm Agent Team Member
...State Farm Insurance Agent State Farm Insurance Agent located in Atlanta, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Clinton Raines - State Farm Agent, you will build and develop customer relationships...
For contractors
Work at office
Clinton Raines - State Farm Agent
Atlanta, GA
5 days ago
Telemarketer - State Farm Agent Team Member
...financial services office has a passion to make a difference in the lives of others and better the community. We are an established,... ...fun, challenging, and rewarding, then Mark Hutchens - State Farm Agent may be the right fit for you! Come work with an energetic, fun team...
For contractors
Work at office
Mark Hutchens - State Farm Agent
Atlanta, GA
1 day ago
Call Center Sales and Retention Representative - Hybrid
$18.68 per hour
...Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.... ...observation, call and screen recordings, live webcam monitoring, pictures of workspace setup... ...Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Hourly pay
Temporary work
Work at office
Local area
Remote work
Work from home
Flexible hours
Shift work
Night shift
AT&T
Atlanta, GA
3 days ago
Outbound Sales Representative
$45k
Remote Outbound Sales Representative Looking for your next opportunity? You've found it. Peachy Insurance isn't just another agencywe're one of the top-producing Allstate agencies in the nation, and we're on a mission to shake up the insurance world. With over 50 team...
Remote work
Peachy Insurance
Atlanta, GA
1 day ago
Administrative Support Assistant
iQuasar LLC is hiring for an Administrative Support Assistant position. We strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key...
Contract work
Work experience placement
Work at office
iQuasar
Atlanta, GA
2 days ago
Call Center Sales and Retention Representative - Hybrid
$18.68 per hour
...~ Handle customer interactions (calls, chats, emails) in a fast-paced environment.... ...observation, call and screen recordings, live webcam monitoring, pictures of workspace setup... ...Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Hourly pay
Temporary work
Work at office
Local area
Remote work
Work from home
Flexible hours
Shift work
Night shift
AT&T
Atlanta, GA
4 days ago
Sales Call Center Representative
$15 - $32.31 per hour
Sales Call Center Representative IWe're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, ...
Hourly pay
Full time
Traineeship
Remote work
Monday to Friday
Oak St. Health
Atlanta, GA
5 days ago
News Anchor/Reporter
...important connections with hundreds of communities across America; We create and produce some of the most popular and well‑known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival,...
Hourly pay
Full time
Local area
Shift work
Night shift
Weekend work
NAB Leadership Foundation
Atlanta, GA
4 days ago
Commercial Banking Client Specialist
Location: Onsite at the location listed in the job posting. Summary Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. Essential Duties and Responsibilities Provide Commercial...
Full time
Work at office
First Horizon Bank
Atlanta, GA
16 days ago
Inbound Life Insurance Sales Rep (Remote, Commission-Only)
$50k
Meron Financial Agency is seeking a life insurance sales professional to work with warm leads rather than cold calls. You'll guide families through coverage options from our 60+ carriers, helping them choose plans that fit budget and needs. Training covers scripts, objections...
Remote job
Weekly pay
Daily paid
Full time
Part time
Meron Financial Agency
Atlanta, GA
5 days ago
Part Time Call Center Representative
$16 per hour
Part-Time Call Center Representative Company: AMTI Location: Atlanta, GA (In-Office) Pay $16/hr About the Role: AMTI is looking for compassionate, reliable Call Center Representatives to join our team! Our Call Center Representatives provide friendly, professional...
Part time
Work at office
Weekend work
Answer Mti
Atlanta, GA
2 days ago
Call Center Representative
$16.5 per hour
Call Center Representative – Customer Support Join a fast-paced, results-focused patient access team where your ability to connect with people, understand their needs, and guide meaningful conversations can make a measurable difference. You'll speak with people who...
Full time
Part time
Flexible hours
Serenity Healthcare, LLC
Atlanta, GA
3 days ago
Call Center Representative
$16.5 per hour
...emissions testing program. Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat. Generate consumable/heavy wear orders when requested by inspection stations. Periodically assist with the company's continual...
Work experience placement
Work at office
Remote work
Monday to Friday
Opus Inspection
Atlanta, GA
4 days ago
Bilingual Call Center Representative
$19 per hour
...specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information...
Hourly pay
Seasonal work
Work at office
Local area
Remote work
Flexible hours
Shift work
Afternoon shift
Ascensus
Atlanta, GA
5 days ago
Call Center Representative
Switchboard Operator Essential Duties & Responsibilities (included but not limited to): The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties...
Full time
Work experience placement
Work at office
Immediate start
Long distance
Innovation At Work
Decatur, GA
2 days ago
Call Center Representative
Call Center Representative We are seeking a dedicated and motivated Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support over the phone. The ideal...
Nexxaworks
Atlanta, GA
1 day ago
Bilingual Spanish Call Center Representative
Bilingual Spanish Call Center Representative The Transportation Department is seeking a dependable, customer-focused Bilingual Spanish Call Center Representative to serve as a primary point of contact for Spanish-speaking families regarding student transportation services...
Work at office
nLeague
Atlanta, GA
1 day ago
MVSO Customer Support Associate (Remote)
...inquiries from pet owners and veterinary clinics that use our online store platform. Customer support is provided via email, phone, and chat channels to assist pet owners with registration, order placement, shipment tracking, and problem resolution. The Customer Support...
Contract work
Temporary work
Work at office
Local area
Remote work
Home office
Monday to Friday
Midwest Veterinary Supply, Inc.
Atlanta, GA
19 hours ago
Administrative Assistant / Data Entry Clerk (Work From Home - Online)
$16 - $30 per hour
Hello and thank you for your interest! We’re looking for folks nationwide who are great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level...
Hourly pay
Part time
Work at office
Remote work
Work from home
Flexible hours
Jobconversion, LLC
Atlanta, GA
2 days ago
DOT-Compliant Transport Agent
$20.25 per hour
General information Job Title Airport CDL Bus Operators (Full-Time) Date Wednesday, September 30, 2026 Entity Unifi Aviation, LLC State Georgia City Atlanta Base Pay Rate: $ 20.25 Full/Part Time...
Hourly pay
Weekly pay
Full time
Part time
Seasonal work
Immediate start
Shift work
Night shift
Rotating shift
Weekend work
Unifi Aviation, LLC
Atlanta, GA
15 hours ago
Data Steward - Operations
...inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings). Partner with business partners and IT to ensure that data & metadata meets the organization standards...
Work at office
Synovus
Atlanta, GA
10 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Live Chat Agent. Be the first to apply!