Appliance Technician

Job Description We are seeking a highly experienced and technically proficient Appliance Technician to join our team. This role involves diagnosing, repairing, and maintaining a wide range of household appliances while delivering top-tier customer service for our residents. Responsibilities Diagnose and repair a wide range of appliances, including refrigerators, washers, dryers, dishwashers, ovens, garbage disposals, trash compactors, cooktops, and more. Read and interpret schematics to troubleshoot electrical and mechanical issues effectively. Utilize mechanical knowledge to perform repairs and maintenance on appliances. Provide excellent customer service by communicating clearly with residents regarding repairs and maintenance needs. Assemble appliances on-site when required, ensuring all components are correctly installed. Maintain accurate records of service calls, repairs performed, and parts used. Collaborate with team members to improve service efficiency and resident satisfaction. Qualifications 5+ years of proven experience in appliance repair is required. High school diploma or equivalent is required. Familiarity with refrigeration systems and HVAC is highly desirable. EPA 608 certification preferred. Experience working with sealed systems is preferred. Previous field service experience is an advantage, particularly in customer-facing roles. Strong mechanical aptitude with the ability to troubleshoot equipment repair issues effectively. Experience driving a delivery vehicle or box truck is beneficial. Excellent customer service skills with the ability to communicate technical information clearly to residents. Experience providing general maintenance within other trades (Electrical, Plumbing, HVAC) is a plus. Benefits Competitive Compensation – Including performance-based bonuses that reward your contributions. Comprehensive Benefits Package – Medical, dental, vision, parental leave, 401(k) with company match and more. Generous Time Off – PTO based on tenure, 13 paid holidays and 1 floating holiday. Ongoing Learning and Development – Quarterly summits, town hall meetings and continuous training to support your professional growth. This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Progress Residential is a proud Equal Opportunity employer, m/f/d/v. #J-18808-Ljbffr