Cloud Service Support Admin/Analyst

Cloud Service Support Admin/AnalystAt Leidos, we deliver innovative solutions guided by our commitment to deliver mission success for our customers. Our Mission, Vision, and Values guide the way we do business serving government and commercial customers with smarter, more efficient digital and mission innovations.The Leidos Digital Sector is seeking a highly skilled and experienced Cloud Service Support Admin/Analyst to join our team. This role will assist in the day-to-day operation and monitoring of cloud tenants (Microsoft Azure Entra ID or equivalent Active Directory) and M365/SaaS platforms (Exchange Online, SharePoint, OneDrive, Teams, Intune, Virtual Desktop) under the direction of senior engineers. Responsibilities include performing routine monitoring and alerting using native tools, administering user accounts and access privileges according to least-privilege principles, and assisting with synchronization, licensing, and access issue remediation within the tenant environment. The role also supports basic tenant health checks, produces operational dashboards and reports on availability, licensing, and SLA performance, and assists with documentation for compliance, COOP/DR testing, and governance activities as directed.The Cloud Service Support Admin/Analyst will:Manage/monitor Azure infrastructure, including identity and governance, storage, compute resources, virtual networking, backup operations, data protection labeling, and virtual machine deployment for a large user basePerform administrative tasks and manage tenant-wide configuration settings for Microsoft 365 SaaS offerings, including on-premise and cloud systems, network, server, and endpointsMonitor the M365 Admin Center and related operational/security tools for incidents, outages, feature releases, and alerts, analyzing performance and trends to support service operationsProvide support for Teams Live Events (e.g., conferencing/telephony support)Oversee the hierarchal management of SharePoint sitesParticipate in various ITSM roles and activities (as required) including but not limited to change management, incident management, and problem managementProvide technical support to the Tier 2 service deskManage Windows image to include group policy and end user softwareBasic Qualifications (Required):Must have a current TOP SECRET Security ClearanceRequires certifications in Azure Fundamentals and Microsoft 365 FundamentalsRequires BS or Masters degree and 3+ years of experience as an Azure Cloud Administrator in an enterprise level cloud computing environment Microsoft 365 Fundamentals CertificationExperience with Microsoft Office Suite, PowerShell, Azure Firewall, Microsoft SharePoint, Microsoft Cloud Security, and Data Governance ToolsBasic experience with Power PlatformWorking knowledge of Purview and the Information Technology Infrastructure Library (ITIL) FrameworkRequired Skills:Comprehensive understanding of cloud computing and networkingSuperior organizational skills and capable of managing multiple projectsGreat communication skills (oral and written)Strong attention to detailPreferred Skills:Information Assurance Technical (IAT) Level II certificationIf you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Leidos