Merchandise Order Fulfillment Associate

Job Description

Job Description

AO Racing has rapidly become one of the benchmark teams in Professional Sportscar Racing — known not only for on‑track performance, but for a merchandise program that has transformed our fan engagement. Our instantly recognizable characters — “Rexy” and “Roxy” the T‑Rex Porsche 911 GT3 Rawrs and “Spike” the LMP2 Dragon — have evolved into global icons, driving a fast‑growing merch line that consistently sells out and fuels the AO Racing brand experience.

As we compete in both the IMSA WeatherTech and European Le Mans Championships, our merchandise program plays a central role in how fans connect with us at the track, online, and around the world. With expanding product lines, increasing demand, and a passionate international fanbase, we are building the next phase of our merchandise operations — and we’re looking for the right people to grow with us.

What You’ll Do:

Order Fulfillment & Shipping

• Pick, pack, and ship merchandise orders with accuracy and attention to detail.
• Prepare shipping labels and ensure packages meet carrier requirements.
• Maintain a clean, organized packing area to support efficient workflow.
• Assist with returns processing and restocking as needed.

Inventory Support

• Help receive, unpack, and organize incoming merchandise shipments.
• Conduct basic inventory counts and flag low‑stock items.
• Keep products neatly organized and easy to locate.

Operational Support

• Assist with pre‑race packing for the merchandise trailer (restock boxes, labeling, SKU prep).
• Support occasional on‑site merchandise needs during local events.
• Communicate any issues, delays, or product discrepancies promptly.

What Makes This Role Great

• Flexible, as‑needed schedule — perfect for someone who wants occasional work.
• Hands‑on involvement with a growing motorsport brand.
• A fun, collaborative environment where every order helps build the AO Racing fan experience.
• Opportunities to support race‑weekend prep and special projects.

Qualifications:

• Prior experience in retail, warehouse, fulfillment, or shipping is helpful but not required.
• Strong attention to detail and pride in delivering accurate, high‑quality work.
• Ability to lift and move boxes up to 40 lbs.
• Comfortable working in a fast‑paced environment with shifting priorities.
• Reliable, punctual, and able to work flexible, as‑needed hours during peak periods.
• A positive, team‑oriented attitude — we move quickly and support each other.

Why AO Racing?

There are many benefits that come with working with us as an employee such as:  

• Modern, clean, and well-equipped shop
• Great team environment and work ethic
• AO Racing Merchandise discount program
• On-Site Gym