Front Office Operations Associate (Part-Time)

$12.77 per hour

Part-time

Massanutten Current Openings

Massanutten Resort

Job Summary

The Front Office Operations Associate position serves as the primary point of contact for the Resort’s onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are problem-solvers and possess a friendly disposition with a desire to serve others.

Customer service skills

Problem-solving skills

General computer skills

Must be 15 years or older

Preferred

Prior customer service/guest relations experience

Previous hotel/resort work experience

Job-Type: Part-Time

Typical Schedule

Days:

- Days vary from week to week
  - Including evening and weekend

Hours:

- Varied hours
  - 16 to 29 hours a week

Compensation:

Pay: $12.77
- Potential to earn more with the weekend differential

Applications accepted until 2:00 PM on Friday, August 28 . For more information, contact José Antonio Martínez at View phone number on us.fitly.work.

Apply

Vacancy posted 2 days ago

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