Human Resources Technician (Benefits)

Human Resources Technician

Support Benefits. Promote Wellness. Serve Employees.

Join a dedicated team focused on excellence in public service. Apply today to be our next Human Resources Technician!

Status: Full Time Schedule: Flexible schedule; Placement on a 5/8, 9/80, or 4/10 work schedule.

First review of applications will occur on Thursday, June 18, 2026. A 2% base salary increase is scheduled to become effective with the first full pay period that begins after July 1, 2026

THE OPPORTUNITY The City of Moreno Valley is seeking a customer-focused, detail-oriented, and collaborative Human Resources Technician to join our Benefits Team. This position plays an important role in supporting the administration of employee benefits, leave programs, wellness initiatives, and employee outreach efforts.

Under general supervision, the Human Resources Technician performs a variety of technical and administrative duties related to employee benefits and leave administration, including assisting employees with benefit enrollments and changes, processing benefit transactions, maintaining and creating employee records, supporting open enrollment activities, coordinating wellness initiatives, and providing exceptional customer service to employees and retirees.

The Human Resources Technician serves as a key point of contact for employees seeking information regarding health, dental, vision, life insurance, retirement, and leave benefits. This position works closely with the Human Resources Analyst and Senior Human Resources Analyst to ensure benefits programs are administered accurately, efficiently, and in compliance with applicable policies and regulations.

The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills, exceptional attention to detail, and a commitment to accuracy. They will maintain confidentiality, effectively manage competing priorities, and demonstrate a dedication to providing outstanding customer service while supporting the City's mission and workforce.

IDEAL CANDIDATE The ideal candidate is a motivated and detail-oriented human resources professional with experience supporting employee benefits, leave administration, payroll coding, and other human resources programs. They possess strong customer service skills and enjoy helping employees navigate benefits and leave-related questions.

This individual is highly organized, dependable, and comfortable managing multiple priorities while maintaining a high degree of accuracy. They have experience working with databases, HRIS systems, spreadsheets, and electronic records, and are proficient in handling administrative processes and documentation.

The successful candidate is approachable, professional, and effective at communicating information clearly and courteously. They are comfortable interacting with employees at all levels of the organization and have the ability to explain benefits and leave processes in a clear and customer-friendly manner.

The ideal candidate demonstrates sound judgment, discretion, and a strong commitment to confidentiality when handling sensitive employee information. They are proactive, adaptable, and eager to learn while contributing to a collaborative team environment. Experience supporting public sector employee benefits programs, CalPERS health or retirement benefits, leave administration, wellness programs, or open enrollment activities is highly desirable.

MINIMUM AND DESIRABLE QUALIFICATIONS A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school or a G.E.D. equivalent; and five years of increasingly responsible office administrative experience that provide familiarity with recruiting, interviewing and other human resource management practices; or an equivalent combination of training and experience.

THE CITY Moreno Valley was incorporated in 1984 as a General Law City, merging the communities of Moreno, Sunnymead, and Edgemont. The City operates under a Council-Manager form of government. The City Council is comprised of an elected Mayor and four Council Members elected by district. The City has a committed customer-service oriented workforce comprised of more than 550 employees who provide a wide-range of municipal services including Public Works, Economic Development, Community Development, Parks and Community Services, Financial and Management Services and Library services. The City contracts with Riverside County for Police and Fire services.

ABOUT THE HUMAN RESOURCES DEPARTMENT The Human Resources Department plays a vital role in supporting the City's mission by fostering a high-performance, service-oriented work environment. The department is responsible for a wide range of human resource functions, including recruitment and selection, employee and labor relations, classification and compensation, benefits administration, risk management, workers' compensation, employee training and development, and building, nurturing, and maintaining the workforce of the future.