Dual Hotel General Manager
Tru by Hilton
Job Description
Job Description
Wilmington Market: Tru by Hilton and Tapestry
What Makes a McKibbon Dual Hotel General Manager?
This is a hands-on hospitality leadership role where the Dual Hotel General Manager oversees, guides and is responsible for overseeing the total operations of two hotel properties simultaneously, ensuring that both hotels run efficiently, deliver high-quality guest experiences, and meet financial and operational goals. Reporting to the Regional Vice President of Operations, the Dual Hotel General Manager is
responsible for maintaining the highest level of ethical leadership to lead the properties to achieve their business goals while embodying McKibbon’s Guiding Principles.
We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.
A Day in the Life:
The Dual General Manager will be responsible for overall performance of the property’s, including (but not limited to) guest satisfaction, brand quality assurance, maintenance, housekeeping, budget, sales, labor and associate satisfaction.
Lead, mentor and manage a large team of associates with positive engagement to deliver high level of service, guest satisfaction and associate retention.
You will ensure that both hotels are adequately staffed and that team members are well trained, motivated and aligned with the brand and company’s values to maximize revenue and reinforce superior service culture.
Responsible for maintaining compliance and remaining up to date on new initiatives for the brands and company.
You will ensure all daily administrative functions and accounting processes, and reporting are accurate and complete and oversee that cash management policies are upheld.
Ensure Bi-Weekly Payroll is accurate and submitted on time.
Complete Weekly and Monthly Forecasting and submit on time.
Inspect and oversee that safety and security standards are being upheld.
Monitor guest feedback and work on improving service quality in all operations.
Work closely with corporate teams in Human Resources, Accounting, Revenue Management, and Sales to ensure that property and company goals are achieved.
You will function as the face of the hotel by being actively involved in the local community.
Attend, participate and at time lead weekly and monthly meetings at the hotel level and corporate level.
Oversee and conduct hiring, training, and onboarding of new employees.
Conduct performance reviews and provide constructive feedback to your direct reports and other associates.
Approve and ensure employee schedules are completed for adequate staffing levels.
Ensure proper documentation and reporting of guest and associate incidents or accidents.
Monitor and evaluate hotel performance, ensuring both properties meet or exceed revenue and guest satisfaction targets.
Develop and manage budgets for both hotels, ensuring profitability and cost control in conjunction with your RVP.
Analyze financial reports for both properties, identifying areas for improvement and implementing corrective actions as needed.
Maximize revenue by working with the revenue generation team through strategic pricing, promotions and packages by analyzing market trends and competitive positioning to ensure both hotels remain competitive and meet goals.
Lead both hotels during emergencies, handling situations such as natural disasters, security concerns or significant guest incidents.
Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Requirements
Associates/Bachelor ’s Degree
5 years’ minimum experience in a hotel General Manager role, preferably minimum one year in a multi-unit capacity.
Experience with major hotel brands like Marriott, Hilton, Hyatt or Hyatt (highly desired)
The skills and experience to lead a team to consistently deliver exceptional guest service.
Knowledge of local and state compliance laws
The ability to implement McKibbon procedures as they relate to cost control and inventory management.
Ability to ensure that hotel policies and brand standards are consistently followed.
Excellent communication and problem-solving skills both written and oral
Ability to develop the leadership qualities of all staff.
Maintain positive relationships with the management company, property owners, vendors, and clients.
Ability to work under pressure and handle multiple tasks.
Strong financial knowledge and experience managing hotel budgets, forecasting and revenue generation.
Must be able to work independently and simultaneously manage multiple tasks.
Strong organization and presentation skills.
Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds.
Maintain a high level of professionalism, trust and responsibility.
Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation.
Must excel in high-pressure, fast-paced environments.
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
- ...rewarding hospitality experience. Platinum Dining Group — a powerhouse, privately owned restaurant group — is growing its elite management team at Capers & Lemons Italian Restaurant , and we’re looking for leaders who bring the heat. With seven restaurants, a...SuggestedFull time
- ...Job Description Job Description FOH Manager Job Description Job Summary The Front of House Manager is responsible for supporting the General Manager in the overall daily operation of the restaurant. This role oversees front-of-house service execution, coaches...SuggestedHourly payWork at officeShift work
- ...Description Job Summary The Guest Services Manager will be responsible for overseeing all... ...properly leading the team. Track hotel parking validations for reimbursement and... ...working experience. Understanding of general business practices including accounting,...SuggestedWork experience placementSeasonal workImmediate startAfternoon shift
- ...Job Description Job Description We are seeking a Housekeeping Supervisor Hotel to join our team! You will perform a variety of light cleaning and organizing duties. Responsibilities: Ensure a clean and orderly environment. Sterilize various tools and equipment...Suggested
- ...Description Job Description Position Summary The Events Manager is a leadership role responsible for planning, coordinating, and... .... The Events Manager partners closely with Restaurant General Managers, the Culinary Team, and the Head of Restaurant Operations...SuggestedSeasonal workShift workWeekend workAfternoon shift
- ...Guest Service Agent Wilmington Convention Hotel LLC - Wilmington, NC 28401 Overview Level Entry Position Type Full-Time/Part... ...the guest's satisfaction, obtain assistance from a supervisor or manager. Summon front service/bell assistance to escort guests to their...Full timePart timeLocal areaImmediate start
- ...Schulte Companies, a leading third-party management company with deep, multi-generational... ...Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High... ...description is only intended to provide a general description of the benefits and...Daily paidImmediate startFlexible hoursShift work
- ...Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities... ...‑outs for guests arriving and departing during the night hours. Manage reservations and room assignments, ensuring accurate information...Part timeWork at officeFlexible hoursNight shift
$45k - $55k
...highly motivated and experienced-driven Assistant Front Office Manager to join our team at Trailborn Surf & Sound. The AFOM will assist... ...team management abilities. Proficient in Microsoft Office and hotel management software. Preferred Qualifications: Luxury, lifestyle...Full timePart timeSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift$13.75 - $14.25 per hour
...Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...territory operations, making a measurable impact on both customer experience and business performance. How You’ll Make an Impact Manage daily relationships with retail partners and vendors to maximize sales and uphold the Spectrum brand Execute strategic plans and...Work at officeLocal areaVisa sponsorshipFlexible hours
- ...utmost to get the job done to the highest possible standard.Learn more about Precision Hydraulic Cylinders: Customer Service/Account Manager/ Precision Hydraulic Cylinders Drive Growth. Build Relationships. Lead Impact.Are you passionate about building strong customer...Contract work
$16 - $35 per hour
...during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy... ...pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy...Hourly payFull timeShift workNight shiftAfternoon shift- ...looking for a Company you can " GROW " with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing... ...are not limited to: Interfacing with the previous shift and managers to be updated on hotel activities. Provide expedient check-in...Temporary workFlexible hoursShift work
- ...you can "GROW" with, look no farther, CMC Hotels can provide this opportunity to you. We... ...Office operations as directed by Hotel management. You will be expected to work Front Desk... ...You will report directly to the Assistant General Manager. ~Interfacing with the previous...Temporary workImmediate startAll shiftsShift workNight shiftWeekend work
- CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full-service hotels. Our properties lead the market, consistently exceeding operational and financial...Hourly payTemporary workPart timeShift workNight shift
$33.28k
...Qualifications High school diploma or GED required At least two (2) years of customer service or receptionist experience Experience managing high-volume, multi-line telephone systems required Prior law firm or similar professional-office experience preferred Strong...Hourly payPart timeWork at officeMonday to FridayMonday to Thursday- ...our practice. You will keep daily workflows running seamlessly, manage front desk operations, and handle essential client... ...Ameriprise home office, assist with ongoing projects, and provide general office support (filing, copying, printing, organizing) for the...Private practiceWork at officeHome office
$16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens,...Hourly payFull timeShift workWeekend work- ...Weekend Job OpportunityAre you looking for a weekend (Saturday, Sunday) job in a company you can grow with? CMC Hotels can provide this opportunity to you. We believe in growing people. Our people are the heart of our organization. The growth and success of our portfolio...Part timeWeekend work
- ...Housekeeper.Key ResponsibilitiesYou will be the key to ensuring our hotel guests enjoy a clean, comfortable, and welcoming environment... ...one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate...Contract workWork at officeLocal areaFlexible hoursNight shiftAfternoon shift
- ...WAAV (News/Talk/Sports). Beyond radio, Cumulus Digital provides top-tier digital marketing solutions for businesses of all sizes, managing over 4,000 monthly campaigns nationally and achieving results that consistently outperform industry metrics. As experts in local media...Full timeLocal area
- ...careers, strengthen their families, and contribute to thriving communities. The Customer Service Lead Lister assists the Ecommerce Manager with administration, supervision, listing, jewelry processing, and customer service functions of the Ecommerce division. In the...Shift work
- ...learn how you could help make great things possible not only in your community, but around the world. We believe waste is more than management, it’s also an opportunity to innovate. As part of our Waste sector, you’ll help shape solid waste infrastructure and...Local areaRemote work
- Biospecimen Operations Manager - Contract - Wilmington, DEHelp transform clinical samples into scientific insight as our next Biospecimen Operations Manager.Proclinical is seeking a Biospecimen Operations Manager to support translational medicine objectives within clinical...Contract workWork at officeLocal area
- Fairfield Inn & Suites by Marriott Wilmington/Wrightsville Beach is seeking a dependable Part-Time Night Auditor to support overnight operations on the Front Desk team. You will handle check-ins/check-outs, respond to guest inquiries, and ensure guest safety and satisfaction...Part timeNight shift
- ...satisfaction. Responsibilities include nightly accounting, posting transactions in the PMS/POS, auditing reports, and maintaining security of financial data. Overnight schedule is 11pm-7am with a focus on accuracy and guest service. #J-18808-Ljbffr Crestline Hotels & ResortsPart timeNight shift
$18 - $20 per hour
Do you see teaching young children as more than a job? At Early Learning Academies our teachers are educators who shape the future every single day. We’re looking for passionate, qualified teachers who want to grow in their careers while making a lasting difference for...Full timeLocal areaWeekend work$15.5 - $17.25 per hour
Do you have a genuine desire to positively impact the lives of young children? We are seeking individuals with an unwavering passion for providing children with an exceptional early learning experience and the energy, compassion, and drive to execute it. We are seeking...Full timeLocal areaMonday to FridayWeekend work$22.5 - $31 per hour
...Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer...Hourly payFull timeWork experience placementLocal areaFlexible hoursAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Dual Hotel General Manager. Be the first to apply!
- remote hotel sales manager Wilmington, NC
- hotel kitchen Wilmington, NC
- hotel full time Wilmington, NC
- hotel houseman Wilmington, NC
- hotel positions Wilmington, NC
- hotel night shift Wilmington, NC
- hotel dishwasher Wilmington, NC
- hotel cleaner Wilmington, NC
- hotel cleaning Wilmington, NC
- hotel engineer Wilmington, NC



