Retail Security Site Supervisor

Retail Security Site Supervisor - Full Time

Primary Location: Cedar Rapids, IA

Wage: $19.50/HR

Securitas Security Services is the world leader in private security employing over 350,000 Security Officers and staff worldwide in more than 45 countries. We are currently hiring qualified individuals for our Security positions. The ideal candidate will be able to provide impeccable customer service and peace of mind to our clients and their guests while upholding our core values: Integrity, Vigilance, & Helpfulness . By joining our security team, you can grow your career and help make the world a safer place. 

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Perks & Benefits:

• Medical, Dental, Vision & 401K Options. 
• Life, AD&D, &  Disability Insurance.
• Virtual Medical Appointments With Telemedicine .
• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly .
• Employee Assistance Program.
• DailyPay Access Program!! 
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

 

What You Can Expect:

• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
• Access control duties.
• Asset protection.
• Will be exposed to various weather conditions.
• May perform the duties of a Security Officer in accord with post orders and company policy.

 

Basic Requirements:

• 18 years of age or older. 
• High School Diploma, GED, OR ability to complete the GED program within 6 months.
• Above average computer / technology skills needed.
• Impeccable customer service and team leadership skills needed. 
• Must be able to remain calm and professional in stressful situations. 
• Must have great attention to detail and remain vigilant throughout shift. 
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. 
• 2 years of supervisor experience in a customer service role or previous security experience. 
• Must have a flexible schedule that includes 1st and 2nd shifts / weekends. 
• Must be willing to adjust schedule as needed to cover open shifts. 
• Must be comfortable working in a fast paced environment independently. 

 

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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.