Human Resources Coordinator

POSITION SUMMARY:

Reporting to the Chief Operating Officer, the Human Resources Coordinator (HRC) works in collaboration with the Human Resources and leadership teams to both assist with, as well as lead, recruiting efforts in support of organizational staffing objectives. This position supports the Clinical Department with efforts to recruit/onboard new clinicians as well as spearheads the recruiting/onboarding for non-clinical roles. The HRC functions independently, communicates effectively, presents professionally and is extremely organized in planning strategy, as well as setting and meeting deadlines. The HRC is involved with all facets of the staffing process and performs a wide variety of clerical and administrative duties and assignments related to recruitment, onboarding and retention of employees. Activities include posting job notices, reviewing job applications, conducting telephone and in person interviews, coordinating and attending job fairs as needed, organizing and facilitating orientations and creating offer letters. As well, the HRC will foster and strengthen relationships with college and university internship programs to source and hire college students for semester employment. The HRC will oversee all of the employee files, managing them for accuracy and completeness and making sure that all new paperwork for employees is properly secured, scanned and filed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Main point of contact for all recruitment and onboarding processes. Actively leads or assists with recruitment efforts for all open positions, to potentially include: attendance at job fairs; visits to college campuses/high schools; networking events; working with local career centers, etc. Confers with management to identify recruiting needs. Provides regular updates and feedback to management on the result of recruiting efforts. Reviews resumes and qualifications to determine suitability of candidates/pre-screens job candidates. Schedules and coordinates interviews with candidates and members of management. Manages all communication with candidates, informing them fully about the job and company. Manages applicant tracking system, maintaining accurate and current applicant data base. Plans, schedules, and facilitates new hire orientations per needs of the business, which may include an occasional night and/or weekend based on business needs Verifies references, conducts background checks, and facilitates pre-employment testing as needed. Assists with uniform inventory, including: pre-orientation verification of sizes; preparation for new hire orientation; and annual re-ordering of uniforms, as needed. Collects all pre- and post-hire paperwork; Scans, labels, files, and creates permanent physical and electronic employee files. Ensures papers and documents are filed in appropriate employee personnel files in compliance with established company policy. Processes new hires in required systems, including I9 completion and E-Verify. Backs up the Director of HR with issues when needed. Performs all activities in accordance with company standards: Company Standards Performs all duties in a safe, courteous, confidential and professional manner. Maintains a positive and professional image by being well groomed and properly attired at all times. Maintains confidentiality of all customer and Armstrong information.

PATIENT PRIVACY:

Employees are expected to protect the privacy of all patient information in accordance with Company policies, procedures, and practices, as required by Law, and in accordance with general principles of professionalism as a health care provider. Employees may access protected health information and other patient information only to the extent that it is necessary to complete job duties and may only share such information with those who have a need to know specific patient information to complete their job responsibilities related to treatment, payment, or other company operations. Employees are encouraged and expected to report, without the threat of retaliation, any concerns regarding the company’s policies and procedures on patient privacy and any observed practices in violation of that policy to the designated management personnel.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience HR or related field is beneficial however an equivalent combination of education and job experience is required. Familiarity of the following areas is considered an asset: EMS, administrative support, Human Resources, office work. Strong written and verbal communication skills required. Ability to handle personnel situations with tact and in compliance with state and federal laws required. Ability to use computer software/platforms, including Word, Excel, PowerPoint, & Outlook required; ADP and Smartsheet, beneficial. Ability to communicate and interact professionally with all internal and external contacts. Must be well organized and able to multi-task, follow instructions, and prioritize assignments. Must be accurate, detail oriented and work with a sense of urgency Must have the ability to work with the various levels within the organization including management, supervisors and employees Skills Proficient computer skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), Employee must have excellent written and oral communication skills and attention to detail. Must effectively interact and communicate with customers, community representatives, co-workers, managers, and business partners. Self-motivated and has ability to multitask, while remaining composed and approachable. Works well with team, but also able to work independently.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must: Must be able to sit or stand for long periods. Occasional moderate to heavy lifting required. Armstrong Ambulance reserves the right to test employees with its Drug-Free Workplace policy. Random drug tests may be conducted for positions that are safety sensitive.

WORK ENVIRONMENT:

The work environment is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The HRC will spend time in an office setting at Armstrong headquarters and possibly in the field, on occasion. #J-18808-Ljbffr Armstrong Ambulance