Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Simple IRA
• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY: I opened my agency in 2012 and currently lead a team of seven. My career with State Farm began in 1995 after college, starting in corporate as a Claims Representative. That experience gave me a strong foundation in customer service and helping people through important moments in their lives.

I graduated from Winthrop University and am married with two children and a grandchild. I've lived in the Savannah area since the mid-90s and have long called Wilmington Island home. Outside of work, I enjoy boating, pickleball, and swimming.

Giving back to the community is very important to me. I stay involved with organizations such as the YMCA and St. Vincent's Academy and support volunteer efforts including Relay for Life, Second Harvest, Folds of Honor, and the Frank Callen Boys & Girls Home.

Our agency offers quarterly team-building activities, office competitions, professional development opportunities, Simple IRA, health benefits, and a strong focus on work-life balance. We work hard, support one another, and make sure to have fun along the way.

Our culture is one of the things we're most proud of. We've built a close-knit, family-oriented team with a positive and encouraging environment. I'm looking for someone who will contribute to that culture-someone who values teamwork, positivity, and helping others. If you're looking for a supportive office where you can grow professionally while being part of a strong team, this could be a great fit for you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Meridth Lamas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $42,000.00 - $60,000.00 per year


Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Meridth Lamas - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Savannah, GA .
• We have 25 years of combined insurance experience in our office.
• Our agency has received awards including: Ambassador Travel and Legion of Honor

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.