Personal Injury Legal Assistant

We are seeking a detail-oriented and proactive Legal Assistant to support our Personal Injury Paralegals in a fast-paced, high-volume environment. This role is critical to keeping cases moving efficiently by managing follow-ups, documentation, and administrative case tasks so paralegals can focus on case strategy, client communication, and building case value.This is an excellent opportunity for someone who enjoys organization, task ownership, and working collaboratively within a legal team.Key ResponsibilitiesSupport Personal Injury Paralegals in a high-volume caseload environmentFollow up with insurance adjusters regarding acknowledgments, liability decisions, limits, and claim statusAssist with opening claims, coverage verification, and overflow coverage when team members are outTrack and follow up on medical liens, subrogation, health insurance, and workers' compensation mattersSend Letters of Representation (LORs) and assist with MedPay demands and follow-upRequest and monitor medical, employment, and court-related records and documentationAdd medical bills and payments to case ledgers and assist with balance checks (as delegated)Respond to basic provider and adjuster inquiries at paralegal discretionMaintain accurate case notes, reminders, and follow-ups in the case management systemProvide general administrative and case support to keep files moving efficientlyQualificationsPrior experience as a Legal Assistant or Administrative Assistant in a personal injury or high-volume legal setting preferred but not required.Strong organizational skills with the ability to manage multiple deadlinesExcellent written and verbal communication skillsComfort working with case management systems and medical/legal documentationAbility to follow detailed processes while exercising sound judgmentTeam-oriented mindset with a willingness to support coverage needsMust work full-time, Monday-Friday, from our downtown Durham or Raleigh office (remote work not available for this role)What We OfferCollaborative, team-based environmentOpportunities for growth within the personal injury departmentStructured processes and clear role expectationsMeaningful work helping injured clients move their cases forwardMonday-Friday scheduleCompetitive salary and benefits, including paid family leave and 401(k) with match#J-18808-Ljbffr