Senior Platform Engineer

Senior Platform Engineer

Points North is looking for a Senior Platform Engineer who is ready to do work that is both foundational and forward-looking. This role will help support multiple products, some legacy and some brand new. The right person will see this role as an opportunity to enable us to scale while working on a critical platform that is used every day by real people to get their work done.

This role will be working both on stabilizing and hardening what exists today and working with our development teams to empower them to manage the operational health of their applications, their telemetry, their alerting, their performance, their scaling. The goal is not a platform where you are the bottleneck. It is a platform so well-built and well-documented that teams can run confidently on their own.

If you are the kind of engineer who gets energized by bringing structure and reliability to complex cloud infrastructure, who sees a modernization challenge as an opportunity rather than a warning sign, and who genuinely enjoys making other engineers more effective, we are excited to talk to you!

What You'll Be Doing:

• Automate the Azure infrastructure powering our products from end-to-end. Harden what exists, modernize what needs it, and build new infrastructure the right way from the start using Bicep and ARM templates. If it is not repeatable and version-controlled, help us make it so.
• Build and mature our DataDog implementation including how we are using it, not just configuration. Dashboards, monitors, alerts, logging, performance monitoring, all built with intention.
• Ensure our Azure environment, pipelines, and application follow security best practices and that those practices are baked into how we build.
• Standardize what "healthy" looks like for our systems and make sure we always have the measurement and alerting to know when it is not.
• Own the reliability and effectiveness of our Azure DevOps pipelines across build, test, and deployment and partner closely with development teams to make the pipeline experience faster and less painful for everyone.
• Build self-service tools, standards, and documentation that allow development teams to instrument their applications, set up their own monitors, and manage their own operational health without routing everything through you.
• Lead performance investigations and own post-incident reviews and drive the systemic improvements that prevent the same incident from happening twice.
• Act as a consultant and coach to development teams on cloud best practices, security, reliability patterns, and observability. This role will be a trusted partner, but not act as a gatekeeper.
• Informally mentor engineers across the organization, raising the overall platform and reliability knowledge of the team over time.

What We Are Looking For:

• A builder who is equally comfortable working with legacy production systems and as well as creating something new, and who understands that both kinds of work matter.
• Someone who sees early-stage observability and infrastructure modernization as opportunity, not technical debt to complain about.
• An engineer who understands that great platforms are not just technically sound, but usable, documented, and built for the humans who depend on them.
• An engineer who builds secure infrastructure and delivery pipelines by default, and helps development teams do the same in their own work.
• A collaborator who works closely with development teams, communicates clearly, and leaves codebases, processes, and systems measurably better than they found them.
• Someone who takes pride in enabling others and finds real satisfaction in a dev team shipping confidently on their own because of the platform you built under them.

Qualifications:

• 8+ years of experience in platform engineering, site reliability, or cloud infrastructure role.
• Strong hands-on experience with Microsoft Azure including compute, networking, storage, identity, and security.
• Proficiency with Azure Bicep and/or ARM templates for infrastructure-as-code.
• Solid experience with Azure DevOps, including YAML pipelines, repos, and artifact management.
• Experience building or significantly maturing an observability practice; Datadog experience is a strong plus.
• Ability to troubleshoot complex, distributed system performance issues from first principles.
• Strong written communication; you have written documentation and runbooks that people read and follow.
• Comfortable working as a close partner to software development teams, not as a separate ops function.
• Bonus: Experience building internal developer platforms or self-service tooling, or a strong desire to do so for the first time.

At Points North, we believe that taking care of our team is the foundation of our success. That's why we've created a benefits package designed to support you both personally and professionally:

• Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
• Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
• Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
• Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
• Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.

For this position the base salary range is $150,000.00-$175,000.00 per year, plus annual bonus eligibility. Final compensation determinations will reflect your unique experience, skills, and the responsibilities of the role. At Points North, you'll find an energizing, ambitious and supportive workplace where your contributions make a real impact. Ready to join our team? Apply today to take the next step in your career!