Program Analyst
US Department of Veterans Affairs
Job Title
Program Analyst
Duties
Help
Duties include, but are not limited to:
- Develops and maintains data capture and tracking tools to analyze Community Care program trends, workloads, costs, and personnel requirements.
- Prepares and submits reports, studies, and performance metrics for leadership briefings, including Directors Daily and Weekly reports.
- Coordinates and develops administrative documents, spreadsheets, databases, reports, and briefing materials using advanced software applications.
- Collects, analyzes, and compiles data from multiple sources to develop reports, presentations, and recommendations for OCC leadership.
- Researches and develops recommendations to improve efficiency and reduce program costs without negatively impacting operations.
- Supports program effectiveness by monitoring consult timeliness, workflow processes, and quality improvement efforts for Community Care operations.
- Analyzes workload and productivity data to support operational planning and resource allocation for Community Care programs.
- Provides information, guidance, and referral assistance to staff, Veterans, and stakeholders regarding Community Care functions and services.
- Coordinates with OCC leadership, service lines, and external stakeholders to communicate program findings, clarify process issues, and support implementation of operational recommendations.
- Conducts special studies and research to evaluate Community Care programs, identify issues, and recommend operational improvements.
- Develops project plans, establishes timelines, and evaluates program processes to support Community Care operational goals and organizational effectiveness.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday - Friday, 8:00am - 4:30pm, subject to change based on the needs of the facility
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/ PD07507O and PD07506O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
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