Field Service Technician (PES)

Job Overview PBNA $31.15 / hour CLICK HERE to view our Pepsi Equipment Services (PES) Job Preview Video. A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact. May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over the workday. Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may also require moving vending machines weighing 800‑1200 pounds. Primary Accountabilities Repair and perform preventative maintenance on marketing equipment Unload and reload with products as necessary Educate customers on basic equipment repair and upkeep procedures Install equipment by making holes and routing lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines Fill installed equipment and adjust to proper mixture Prioritize and schedule service and PM calls to meet customer service windows Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry) Collect accurate and complete equipment and customer information Remove old parts and replace with new parts Maintain parts inventory on service truck Establish positive relationships with contacts at service calls After each call, complete paperwork on job and call in paperwork every two hours Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.) Maintain regular, reliable, predictable attendance Basic Qualifications 18 years or older 21 years or older if CDL required Valid U.S. CDL license with Non‑Excepted Interstate Status (if applicable) Pass DOT Physical and DOT Road‑test (if required) Adhere to DOT Regulations Senior technician requires certification in refrigeration Must be able to pass refrigeration certification Type I/Type II practices (if applicable) Ability to communicate effectively in English if CDL required Note: In all California locations except Stockton, both non‑excepted intrastate and non‑excepted interstate status are accepted for this position. In Stockton, CA, only non‑excepted interstate status is accepted. Helpful Experience Working with mechanical systems (e.g., troubleshooting and repairing appliances, basic plumbing, circuits, fuses, electrical components, hand and power tools) Serving customers (e.g., resolving customer issues, communicating with store managers, following up on requests) Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers) Working with electrical systems (e.g., understanding flow, wiring, outlets) Working with plumbing (e.g., drains, water supply, ice makers, shut‑off valves, sweating copper, filtration systems) Generating and setting work schedules (e.g., determining priority of work, building schedules) Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products) Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer. For more information about your EEO rights as an applicant, download the available EEO is the Law & EEO is the Law Supplement documents or view PepsiCo EEO Policy. Please view our Pay Transparency Statement. #J-18808-Ljbffr