Senior Software Quality Engineer

Senior Software Quality Engineer

Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 25+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company.

Position Summary: Reporting to the Sr. Director, Contact Center Engineering, the Sr. Software Quality Engineer is responsible for quality - testing and automation efforts for the enterprise application portfolio. Located at our office in Naperville, IL. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities include but are not limited to:

• Work on testing efforts for Projects and BAU/Enhancements as assigned and track to completion.
• Collaborate with project team on creating Test Strategies and Plans.
• Create test scenarios with appropriate feature coverage, perform test case peer reviews.
• Design and execute test cases with an Automation First approach.
• Appropriately log, track and manage defects.
• Communicate clearly on deliverable statuses, blockers, and mitigation plans.
• Be a leader in the continuous improvement of the product and your team.
• Self-starter with the ability to adapt interpersonal styles and techniques.
• Quick learner, hands on with fast paced execution.
• Good problem solving skills especially automation execution issues debugging.
• Customer-focused attitude, with high level of professionalism and discretion.
• Build relationships with internal and external stakeholders.

We're Excited if this is You! Experience and Qualifications of the Role:

• 6+ years of experience in a Quality Engineering role.
• 3+ years of hands-on experience with writing automation test code and utilizing leading industry standard tools (Selenium, Postman, Cucumber/Gherkin, IDEs etc); AccelQ preferred.
• 2+ years in SQL.
• API/JSON/webservices testing experience.
• Experience working with Cloud technologies (AWS, Azure).
• Working knowledge of Oracle E-Business Suite (EBS) or salesforce.com/force.com platform.
• Experience working in an Agile/scrum delivery methodologies.
• Experience with CI/CD pipeline.
• Ability to collaborate across core teams and ease in working with both business and technology groups.
• Sense of urgency and commitment to deadlines with ability to manage several priorities in a high-pressure environment.

Computer skills Needed to Perform the Job:

• Proficient PC skills including Microsoft Office tools (Excel, Word, Outlook).
• Able to learn and maneuver different software systems used to perform daily tasks.

Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field required. Equivalent combination of education and demonstrated IT operations leadership experience will be considered.

Competencies:

• Functional / Technical Skills
• Dealing with Ambiguity
• Interpersonal Savvy
• Organizational Agility
• Action Oriented
• Drive for Results
• Customer Focus

Equal Opportunity Employer