Patient Access Coordinator

Patient Financial AdvocateThe duties of the Patient Financial Advocate include the core duties of the Financial Counselor, in addition to case management of uninsured patients from in room screening, to eligibility and enrollment in applicable government programs and other reimbursement programs. The Patient Financial Advocate will closely follow open cases and file appropriate paperwork, appear in hearings, and assist patients with their financial needs. The Patient Financial Advocate will also be required by Saint Francis and the state of Missouri to maintain training and certification. The Patient Financial Advocate is responsible for the efficient and successful counseling of patients who have been identified to have specific financial needs. The Patient Financial Advocate will provide patients with available financial options including financial liability, payment and pre-payment plans, financial assistance, HSF loans and other payment options. The Patient Financial Advocate will be responsible for managing and administering the Financial Assistance Program. Lives the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System. Constantly works with and maintains restricted or confidential information for many sources within the Medical Center. Any and all duties as assigned by Manager and/or Director.Hours: Monday-Friday 8:00am-4:30pmEducation:- High school graduate or equivalent required- Bachelor's degree in Business, Healthcare, or other relevant area preferredExperience:- Minimum of three (3) years healthcare, finance, business, call center, or customer service experience requiredKnowledge & Skills:Knowledge of Fair Debt and Credit Act preferred.Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call View phone number on click.appcast.io or email us at View email address on click.appcast.io. Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.