Shop Hand/Driver

Summary of Position:
Enhance customer satisfaction, meet sales and profitability goals, assemble industrial hoses, ensure quality of finished products, manage supply chain of products. Deliver and pick up local products.


Roles and Responsibilities:

• Assist telephone and walk-in customers
• Understanding and utilizing catalog to assist customers in part selection
• Initiating customer orders and counter orders through ERP
• Cash, credit, and check processing
• Ensure high levels of customer satisfaction through excellent service
• Hose assembly process
• Prepare work to be accomplished by studying assembly instructions, and parts lists; gather parts, subassemblies, and materials
• Select and use proper tools and equipment for each task such as saws, crimpers, tape measures and calipers
• Assembles components by examining connections for correct fit; fastening parts and subassemblies
• Supply chain management
• Identify and select proper parts to assemble a wide variety of hoses
• Document actions by completing production and quality forms
• Coil hose as required to prepare for delivery to customer
• Sell, service, and promote Midwest Hose product line to external customers
• Maintain outstanding store condition and visual merchandising standards
• Maintain professionalism in the work place
• Perform any other assigned proprietary duties

Qualifications and Requirements:

• Good reading and writing skills
• Must be able to pass an MVR
• Great verbal and written communication skills
• Compassionate and patient customer service skills
• High attention to detail
• Active listening skills
• Commitment to work additional hours as needed to complete orders received daily
• Energetic, outgoing, and positive attitude
• Good organization skills
• Reliable and dependable
• Prolonged standing, walking, stooping, bending, lifting - 100% daily (subject to change daily)
• Assist in lifting, pushing, and/or pulling up to 70 lbs. (occasionally up to 100 lbs.); receiving unloads up to 100%; order pulling up to 100%
• Must be able to meet the physical demands typical in a warehouse environment including but not limited to grasping and fine manipulations with hands, reaching, squatting, climbing, activities working around moving machinery, exposure to marked changes in temperature and humidity, exposure to light dust and fumes
• Ability to prioritize and manage time

Education and Experience:

• High School diploma or GED (required)
• Prior warehouse and delivery experience (required)
• Supply chain management experience (preferred but not required)
• Prior hose assembly experience (highly preferred but not required)
• Forklift experience (preferred but not required)

About Us:
Midwest Hose is one of the largest hose and fitting wholesale distributors in North America. Since opening our doors in 1983, we've steadily grown and continue to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Midwest Hose & Specialty, we believe our employees are the fuel that drives our business, so we treat each person with the respect and value they deserve.

We provide room for upward mobility and advancement to other positions within the company. We promote from within our own organization and reward team members with the potential for advancement and pay increases! We offer competitive pay and career advancement based on performance.
We pride ourselves in offering a premier benefits package which includes:

• Very competitive compensation
• 401(k) plan with company match
• Company paid health and dental insurance plans
• Basic life and AD&D insurance
• Paid holidays
• 3 weeks of paid vacation
• Great work/life balance
• Casual dress environment
• Career longevity
• Professional growth
• Parental leave

If you want to be part of an ever-growing company and believe that Midwest Hose & Specialty is the place for you to begin your new career path, please apply today!