Patient Services Representative

Patient Services RepresentativeJob Category: RECEPTIONISTRequisition Number: PATIE001729Posted: January 28, 2025Full-TimeOn-siteThibodaux, LA 70301, USAJob DetailsDescriptionWho We Are:Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.What We Offer:Choice of three health insurance plansDental insurance coverageVision insurance coverage401(k) with company match and profit-sharing planCompany-paid short-term and long-term disability coverageCompany-paid life insurance for you and your familyAccess to company-provided training and educational resourcesEligibility for annual merit-based performance increasesAccrued General Purpose Time (GPT)Eight company-paid holidaysSpecial company events, including Christmas parties, Family Day, employee engagement activities, and Spirit DaysComplimentary Employee Assistance Program (EAP) for all employees and their dependentsAbout the RolePerform front-desk duties such as patient check-in/out, appointment scheduling, and handling payments and medical records.Serve as the first point of contact for patients, ensuring a professional and welcoming environment.Support clinical and billing teams with accurate administrative and clerical documentation.How You'll Drive Our Mission ForwardEnsure smooth patient flow by efficiently managing appointments, follow-ups, and no-shows.Accurately collect and update patient information, including insurance and billing details.Maintain compliance with HIPAA privacy and security standards while handling sensitive patient data.Facilitate effective communication between departments through electronic message documentation and schedule coordination.What Makes You a Great MatchHigh school diploma with strong communication and customer service skills.Knowledge of patient scheduling, billing, and insurance processes preferred.Ability to quickly learn and use computerized medical office systems.Friendly, organized, and dependable with a focus on patient-centered service.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.