Franchise Business Consultant-Western Region Senior Care

Job Description

Job Description

Description:

Help Business Owners Build Stronger, More Profitable Senior Care Businesses

Amada Senior Care is seeking an experienced Franchise Business Consultant – Western Region to coach and advise a portfolio of Franchise Partners throughout the Western United States.

This is a fully remote position for candidates residing in the Pacific or Mountain Time Zone, with approximately 25–40% travel.

You'll serve as a trusted business advisor to franchise owners, helping them improve revenue, profitability, caregiver recruitment and retention, sales performance, leadership and operational execution.

WHO WE ARE

AMADA Franchise Inc. is one of the nation's leading senior care franchise organizations, dedicated to helping families provide exceptional care for aging loved ones.

Everything we do is guided by our Core Values:

• Compassionate and Charitable – We genuinely care about serving others and always do what's right.
• Competitively Driven to Be the Best – We pursue excellence through continuous improvement.
• Urgency in All Things – We act quickly, solve problems, and create momentum.
• Entrepreneurial Farmer Mentality – We work hard, think creatively, and build for long-term success.
• Confidently Humble – We lead with confidence while remaining coachable and collaborative.
• Grateful – We appreciate our people, our partners, and every opportunity to make an impact.

Benefits & Perks – We Invest in Our Employees!

At Amada Franchise Inc., we believe our employees are the foundation of our success. We're proud to offer a competitive benefits package designed to support your health, financial well-being, and professional growth.

• NEW! 401(k) Retirement Savings Plan with Employer Matching Contributions – Invest in your financial future with our new company-sponsored retirement savings program.
• 99% Employer-Paid Medical, Dental & Vision Insurance for eligible employees enrolled in employee-only coverage, subject to applicable plan terms.
• Paid Time Off (PTO) and Paid Sick Leave
• Paid Company Holidays
• Professional Development and Career Growth Opportunities
• Collaborative, Team-Oriented Work Environment
• Employee Recognition and Appreciation Programs

Benefits are subject to eligibility requirements and applicable plan provisions.

Join a mission-driven organization where your expertise directly impacts the success of franchise business owners, improves the lives of seniors and their families, and helps shape the future of one of the nation's fastest-growing home care brands.

WHAT YOU'LL DO

As a Franchise Business Consultant, you'll manage a portfolio of approximately 25–35 franchise owners , serving as their primary strategic business advisor.

You'll help franchise partners improve every aspect of their business while ensuring alignment with AMADA's Three Pillars of Success: Caregiving, Sales, and Operations.

Franchise Business Consulting & Coaching

• Serve as the primary business consultant for an assigned portfolio of 25–35 franchise owners.
• Develop trusted relationships that promote accountability, business growth, and operational excellence.
• Conduct recurring business review meetings to evaluate franchise performance and strategic initiatives.
• Create customized business improvement plans designed to increase revenue, profitability, caregiver retention, and operational efficiency.
• Coach franchise owners on leadership, strategic planning, financial management, and organizational growth.
• Provide guidance on implementing corporate initiatives and operational best practices.

Sales Growth & Business Development

• Coach franchise owners on sales strategies that increase private-pay census and market share.
• Analyze sales conversion metrics, referral development activities, and revenue trends.
• Assist franchise owners in developing annual sales plans and growth strategies.
• Identify opportunities to improve lead generation, referral source development, community outreach, and sales pipeline management.
• Partner with franchise owners to improve sales execution, accountability, and overall business development.
• Monitor sales KPIs and recommend corrective action when performance falls below established benchmarks.

Caregiving Recruitment & Retention

• Coach franchise owners on recruiting strategies that attract quality caregivers.
• Improve caregiver retention through operational best practices and workforce engagement.
• Review recruiting funnel metrics and staffing performance.
• Partner with owners to address hiring challenges and workforce planning.

Operational Excellence

• Ensure compliance with Franchise Agreements, operating standards, and brand expectations
• Identify operational risks and recommend corrective actions
• Share best practices across the franchise system
• Support successful implementation of corporate initiatives

Training & Franchise Development

• Facilitate AMADA University training programs
• Lead Peer Performance Groups and collaborative learning sessions
• Support the Annual Franchise Conference and regional meetings
• Conduct on-site franchise visits to provide hands-on coaching and operational support

Requirements:

Required Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Marketing, Management, or related field preferred.
• Minimum of 5 years of experience in business consulting, franchise support, multi-unit operations, healthcare operations, business development, sales leadership, or operational management.
• Previous experience in the home care, senior care, healthcare, or franchise industry strongly preferred.
• Demonstrated success coaching business owners or operational leaders.
• Strong knowledge of sales management, operations, financial reporting, KPIs, and business planning.
• Experience interpreting Profit & Loss statements and operational metrics.
• Excellent presentation, facilitation, coaching, and relationship-building skills.
• Ability to influence without direct authority.
• Strong analytical, organizational, and problem-solving abilities.
• Willingness to travel approximately 25–40% including monthly overnight travel and three-day on-site franchise consulting visits.

Core Competencies for Success

Job Knowledge – Deep understanding of senior care operations and business performance

Analytical Skills – Ability to evaluate data, identify trends, and recommend strategic solutions

Organizational & Schedule Management – Effectively manage multiple franchise relationships and deadlines

Follow-Through – High level of accountability and ownership

Teamwork – Collaborative and solutions-oriented

Communication – Clear, concise, professional verbal and written communication